Universal Banker

Mechanics Bank is searching for a Universal Banker to work on‑site with a focus on customer service, cash handling and compliance. Responsibilities Transaction Processing Performs routine teller transactions and works directly with customers, accepting, verifying and processing deposits, withdrawals, check cashing, payments, transfers, and mail and night‑drop transactions. Serves customers in line quickly while maintaining attention to detail and complying with policies, procedures and regulatory guidelines. Provides comprehensive deposit services, opens and closes checking, savings, money market, CD and IRA accounts. Assists with account reconcilement, statements, check orders, closures, address changes, stop payments, debit card maintenance, wire transfers and safe deposit box entrances. Handles account maintenance, online and mobile banking issues, resolving customer concerns. Provides support at other branches as needed. Customer Service & Sales Interviews and profiles customers to recommend appropriate banking products and services. Promotes deposit and lending products that meet customer needs. Represents the Bank professionally in person and over the phone with timely, accurate responses. Follows up with new and existing customers to ensure satisfaction and address questions. Cash Handling & Security Maintains and balances cash supply for transactions, following all cash handling policies and procedures. Reviews transactions for red flags and fraud, stays aware of criminal scams, and reviews accounts before overrides. Ensures new account documentation is obtained, reviewed, and stored per bank policy. Processes and balances ATM, daily branch, and cash orders; assists in opening and closing the branch with security procedures. Administrative & Compliance Tasks Collects and processes reports and forms (e.g., Currency Transaction Reports, RegCC, holds, overdraft) to ensure compliance with Bank policies and regulatory programs. Completes required compliance training by assigned due dates. Maintains compliance with internal standards and federal and state regulations, reviewing others' work for compliance. Participates in monthly branch audits or daily operational report reviews. Travel required: 10‑20% Qualifications High School Diploma or GED required; additional experience may substitute. Minimum of 2 years of customer service experience. Minimum of 1 year of banking and cash handling experience. Excellent interpersonal skills, attention to detail, and customer focus. Ability to work independently and collaboratively as part of a team. Decision‑making using available information. Working knowledge of bank deposit and loan products and related vendor services. Ability to persuade customers about the value of the bank’s products. Knowledge of applicable bank policies and procedures. ADA Requirements The physical demands described are representative of those that must be met to perform essential functions. The work environment characteristics described are representative of those encountered while performing essential functions. Reasonable accommodations may be made. Regular sitting, talking, hearing, and hand use; occasionally standing, walking, reaching, stooping, kneeling, crouching, or crawling. Occasional lifting or moving of up to 10 pounds. Close vision is required for some tasks. Typical noise level is moderate. Benefits Pay Range: $21.00 – $28.00 hourly. Eligible for Retail Incentive Plan. Health benefits for employees working 25+ hours per week, effective first day of the month following or coinciding with hire date. Medical, prescription, dental, and vision coverage for employees and eligible family members. Employer‑paid Employee Assistance Program, Life Insurance, AD&D, and disability benefits. Health Savings Account with employer contribution. Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit. 401(k) and Roth 401(k) with company contribution. 529 Education Savings plan, Tuition Reimbursement Program, and Student Loan Assistance Program. Supplemental health plans, voluntary legal and identity theft services. 11 paid holidays, paid sick days (one hour accrual per 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time per year. Free personal checking and savings account; discounted rates on primary residence loans with $0 origination fees (restrictions apply). Equal Employment Opportunity Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or disability, gender identity, or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice at Collection as a California Resident, visit California Privacy Policy for Prospective Employees | Mechanics Bank. #J-18808-Ljbffr