Director, Software Engineering

Director, Software Engineering

Position Type: Full time

Type Of Hire: Experienced (relevant combo of work and education)

Position Overview:

Director, Software Engineering, is accountable for driving end-to-end solution delivery across one of FIS's fastest-growing product lines. This role ensures technical execution excellence, product scalability, and operational resilience while partnering closely with Product, Architecture, SRE, Security, and Business stakeholders. The leader will oversee multidisciplinary engineering teams and serve as a key driver of innovation, delivery predictability, and client satisfaction.

Job Responsibilities:

• Own the full engineering lifecycle—from design to deployment—for assigned solutions.
• Lead development roadmaps ensuring high-quality, timely, and cost-effective delivery.
• Partner with Product and Architecture to translate business objectives into executable technical solutions.
• Enforce engineering best practices, modern DevOps, CI/CD, cloud-first, and automation standards.

People Leadership:

• Lead, mentor, and develop high-performing engineering teams
• Foster a culture of innovation, accountability, and continuous improvement.
• Support staffing, hiring, onboarding, coaching, and succession planning.

Stakeholder Partnership & Communication:

• Serve as the primary point of technical leadership across Product, SRE, Operations, and Security.
• Communicate progress, risks, and strategy effectively to senior leadership.
• Coordinate cross-team collaborations for major releases, client escalations, and platform upgrades.

Engineering Governance & Quality:

• Drive compliance with the Change Gate process, ensuring vulnerabilities, EOL components, and remediation plans are properly executed with SRE and Security teams.
• Ensure solution releases meet all risk, compliance, and architectural standards.
• Lead efforts to improve system reliability, monitoring, and incident reduction.

Strategic Influence & Product Growth:

• Shape long-term technology strategy for a product line experiencing significant client and revenue growth (e.g., 13%+ growth and large incoming pipeline).
• Introduce technical innovations that improve scalability, performance, and client experience.
• Partner with business leaders to align investments, capacity, and priorities.

Required Skills:

• 10+ years of software engineering leadership within large-scale, mission-critical products.
• Deep experience in cloud engineering, microservices, DevOps, and modern architecture.
• Proven ability to lead distributed engineering teams.
• Strong understanding of secure SDLC, resiliency, and production operations.

Preferred Skills:

• Experience leading technology transformation initiatives in financial services or similarly regulated environments.
• Prior exposure to product lines with high client growth and scale requirements.
• Experience collaborating with SRE, Architecture, and Security organizations.

Privacy Statement:

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement:

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model:

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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