AV Support Technician

AV Support Technician

We are seeking a full-time, on-site AV Support Technician to support an Adidas location in Portland, Oregon. The hardware is already installed, and the client needs a knowledgeable, hands-on resource to manage, support, and troubleshoot existing AV and digital signage systems provided by AVI-SPL. This is a temporary assignment (23 months) intended to bridge coverage while a long-term resource is identified.

Duration & Schedule

• Duration: Approximately 23 months

• Schedule: Full-time, standard business hours

• Start Date: Tentatively February 1 (subject to final confirmation)

Responsibilities

• Provide on-site support for AVI-SPLinstalled AV and digital signage systems

• Monitor, manage, and troubleshoot:

  • Digital signage platforms

  • Video wall systems

  • AV content and playback technologies

• Act as the local technical presence for Adidas, coordinating as needed with AVI-SPL teams

• Diagnose and resolve hardware, software, and connectivity issues

• Perform basic system checks, resets, and configuration adjustments

• Escalate complex issues appropriately while maintaining day-to-day operational stability

• Communicate clearly with client stakeholders regarding status and issues

Required Skills & Experience

• Hands-on experience supporting digital signage environments

• Familiarity with video walls, including Planar systems

• Experience with AV content platforms such as:

  • Tripleplay Digital Signage

  • Mood Media (or similar AV content systems)

• Strong troubleshooting skills in live production or enterprise AV environments

• Comfortable working independently on-site

• Professional, client-facing communication skills

Nice-to-Have / Bonus Experience

• Exposure to locker or specialty systems (e.g., TZ Locker or similar), though not required

• Prior experience supporting retail, enterprise, or brand-focused environments

Engagement Details

• Engagement Type: Contract / temporary assignment

• Reporting: On-site support role working in coordination with AVI-SPL Field Services

• Purpose: Short-term coverage until a permanent resource is identified