Director of Accessibility Services

Job Description

Job Description:Title: Director of Accessibility ServicesPosition Type: Administrator Full TimeCollege: Pikes Peak State CollegeLocation: Colorado SpringsSalary Range: $83,000 - $85,000 annual gross Who We Are:Pikes Peak State College is the largest and most diverse college in the Pikes Peak region, serving students with a wide range of goals, experiences, and responsibilities. Our students include recent high school graduates, working adults, military-affiliated students, parents, first-generation students, career changers, transfer students, and lifelong learners. Our mission is to provide high-quality educational opportunities to all, with a focus on student success and community needs. We fulfill that mission by creating affordable, flexible, and accessible pathways that help students transfer to four-year institutions, enter the workforce, advance their careers, and build better futures close to home. As the needs of our students, employers, and communities continue to evolve, so do we. PPSC embraces innovation that is human-centered, ethical, and focused on student learning. Through strong workforce partnerships and the thoughtful integration of emerging technologies, including artificial intelligence, we prepare students not only for today's opportunities, but for what's next. We're looking for people who are passionate about access, collaboration, innovation, and student success. Whether you work in the classroom or behind the scenes, your contributions help create opportunities that change lives. At PPSC, our vision is simple: Students Succeed at PPSC. Job Summary:This is a NON-CLASSIFIED employment opportunity and is exempt from the State Classified Personnel System. Visit the State of Colorado for Classified employment opportunities. The Director of Accessibility Services provides strategic leadership for the development, implementation, and oversight of comprehensive accessibility services across the College. This position ensures compliance with Title II of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and all applicable federal and state laws. The Director develops and oversees policies, procedures, and services that ensure equitable access to the College's programs, services, and facilities for students with disabilities. Through collaboration with campus partners, the Director fosters an inclusive and supportive environment that promotes student access, persistence, and success. Reports to: Associate Vice President of Student Services The anticipated start date is January 2027.Duties & Responsibilities:Strategic Leadership & Operations • Develop and implement a strategic vision for Accessibility Services aligned with the institution’s mission, values, strategic priorities, and student success goals. • Lead the design, implementation, and ongoing management of departmental programs, services, policies, and operational processes to support effective and equitable access. • Establish departmental priorities, goals, and action plans that advance institutional objectives related to student access, persistence, retention, and completion. • Collaborate with executive leadership and other department leaders to integrate accessibility considerations into institutional planning, policy development, decision-making, and service delivery. • Develop, review, and implement departmental procedures and operational guidelines that promote consistency, accountability, efficiency, and effective service delivery. Accessibility Compliance & Risk • Provide leadership and subject-matter expertise regarding applicable federal and state disability laws and regulations in higher education, including the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and applicable accessibility standards. • Monitor regulatory requirements and institutional practices to identify potential compliance gaps, assess risks, and recommend and implement corrective actions. • Oversee the development, implementation, and periodic review of policies and procedures governing disability-related accommodations, accessible services, and institutional compliance obligations. • Ensure that accommodation decisions and processes are individualized, appropriately documented, timely, and consistent with applicable legal requirements and institutional procedures. • Provide guidance and training to faculty, staff, administrators, and campus partners regarding accessibility obligations, accommodation implementation, and risk mitigation. • Collaborate with relevant institutional offices to address accessibility concerns, respond to compliance issues, and support the resolution of complaints or alleged violations. People Leadership & Institutional Partnerships • Directly supervise, coach, and mentor professional, technical, and classified personnel; establish clear performance expectations; conduct performance evaluations; and support employee development and accountability. • Build a collaborative, service-oriented team culture that promotes effective communication, role clarity, professional growth, sound judgment, and continuous improvement. • Establish and maintain productive partnerships with academic divisions, Student Services departments, faculty, staff, institutional committees, and external stakeholders to advance accessibility and student success. • Lead cross-functional collaboration to address complex accessibility concerns, improve institutional processes, and strengthen the coordination of services and accommodations. • Develop and deliver training, education, guidance, and resources to strengthen campus-wide understanding of accessibility, disability inclusion, and effective practices for designing accessible programs and services. • Represent Accessibility Services in institutional and community initiatives, committees, and professional forums relevant to disability access, inclusion, and student success. Student Access & Service Delivery Oversight • Oversee the timely, equitable, and effective delivery of accessibility services and reasonable accommodations for eligible students, consistent with applicable legal requirements and institutional procedures. • Evaluate and improve processes for requesting, determining, coordinating, implementing, and monitoring accommodations to reduce unnecessary barriers and support students’ access to educational opportunities. • Promote student awareness of Accessibility Services, available resources, and the process for requesting support through effective outreach, education, and engagement. • Establish and support transition services for students entering college, including orientation, workshops, and resources that promote self-advocacy, independent navigation of the academic environment, and successful engagement with college services. • Collaborate with campus partners to foster an inclusive and accessible learning environment that promotes student belonging, engagement, persistence, and completion. • Address service-delivery concerns and barriers to access through timely problem-solving, coordination with appropriate stakeholders, and implementation of effective solutions. Assessment, Data & Continuous Improvement • Establish and oversee assessment practices to evaluate departmental effectiveness, service quality, accommodation processes, and progress toward established goals. • Collect, analyze, and interpret relevant departmental and student-success data to identify service gaps, emerging trends, barriers to access, and opportunities for improvement. • Lead periodic program reviews and use assessment findings, student feedback, and institutional data to develop and implement measurable improvement strategies. • Prepare reports and communicate departmental outcomes, progress toward strategic objectives, identified risks, and recommendations to institutional leadership. • Evaluate the effectiveness of accessibility initiatives and retention-related strategies in collaboration with institutional partners, using appropriate measures of student access, persistence, and success. Budget, Resources & Technology • Develop, manage, and monitor the Accessibility Services departmental budget to ensure responsible resource allocation and alignment with operational priorities and institutional goals. • Oversee departmental purchasing, procurement, and financial reporting processes in accordance with institutional policies and procedures; ensure accurate and timely monthly financial submissions. • Train and support the Assistant Director in assigned budget, procurement, and financial administration responsibilities to strengthen operational continuity and accountability. • Evaluate staffing, equipment, assistive technology, software, and other resource needs to support effective service delivery and accessible educational experiences. • Identify and implement appropriate assistive technologies, accessibility tools, and process improvements that enhance student access, departmental efficiency, and institutional accessibility. • Develop resource recommendations and collaborate with institutional partners to address emerging operational needs and support sustainable, student-centered services.Competencies/KSAs:• Ability to navigate differences effectively and respectfully in the workplace. • Adhere to college policies and procedures. • Promote and advocate for diversity, equity, inclusion, accessibility, and belonging (DEIAB) within the campus community, ensuring equitable access and support for students with diverse needs and backgrounds. • Knowledge of applicable federal and state laws and regulations related to disability access and civil rights, including the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, FERPA, and other relevant compliance requirements. • Ability to interpret, apply, and ensure compliance with college policies and procedures, Board Policies, System Procedures, and applicable federal, state, and local laws and regulations. • Strong leadership, organizational, strategic planning, and project management skills, with the ability to establish priorities, manage multiple initiatives, and achieve organizational goals. • Demonstrated ability to build collaborative partnerships and work effectively across departments to advance institutional goals and improve student success. • Ability to utilize technology and data to support operations, assess program effectiveness, inform decision-making, and promote continuous improvement. • Ability to travel between college campuses and other locations as needed to support departmental and institutional responsibilities.Minimum Qualifications:• Bachelor’s degree from an accredited institution in the areas of Education, Special Education, Counseling, Vocational Rehabilitation, Sociology, Psychology, Social Work, Human Services, or related field. • Five years of progressive professional level experience in a leadership/supervision position and department operations. • Demonstrated experience with budget, assessment and operational planning. • Two years demonstrated higher-education disability/accessibility experience. • Two years demonstrated knowledge of ADA/Section 504 and accommodation processes.• Two years of professional experience working with and providing support for persons with disabilities. • Demonstrated knowledge/ability to oversee accessibility technology and its effective implementation. Professional level experience is defined by the Colorado Division of Human Resources: A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge. Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work.Preferred Qualifications:• Master’s degree or terminal degree from an accredited institution in the areas of Education, Special Education, Counseling, Vocational Rehabilitation, Sociology, Psychology, Social Work, Human Services, or related field. • Six or more years of progressive professional experience in a leadership/supervision position and department operations. • Three or more years demonstrated higher-education disability/accessibility experience. • Three or more years demonstrated knowledge of ADA/Section 504 and accommodation processes. • Three or more years of demonstrated experience with budget, assessment and operational planning. • Three or more years of professional experience working with and providing support for persons with disabilities. • Three or more years of demonstrated professional experience overseeing accessibility technology and its effective implementation. • Demonstrated ability to develop funding strategies, pursue grant opportunities, and leverage internal and external resources to advance accessibility initiatives, enhance services, and support institutional goals. • Demonstrated multilingual communication skills in addition to English. • Demonstrated ability to communicate in sign language.Selection Process:For full consideration, all application materials must be received by 4:00 p.m. on November 24, 2026. Pikes Peak State College reserves the right to close the job posting once a sufficient applicant pool has been obtained. Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment. Visa support is not available for this position.Application Instructions: Pikes Peak State College will conduct reference checks and a criminal background check on the selected candidate. Employment offers and continued employment are contingent upon successful completion of a criminal background check. Application must be submitted online. Incomplete applications may not receive full consideration. A complete application will include: Cover letter - Address the minimum and preferred qualifications in the order listed on the job announcement. Resume - Reflect experience, education, knowledge, skills, and abilities. Unofficial Transcripts - Unofficial transcripts for all degrees conferred. Official transcripts are required if hired for the position. Professional References - Provide names and contact information for three recent professional references who can address your expertise and background for this position.Additional Information/Benefits:Work Life Balance Pikes Peak State College offers a generous amount of annual leave and sick leave. Depending on your employment category and full or part-time status, Pikes Peak State College offers 15 hours a month of annual leave and 10 hours a month of sick leave accrual. There are paid holidays and alternate paid holidays which allow th