Director, Associate Experience Data & Analytics

## Director, Associate Experience Data & AnalyticsAssociate Experience Measurement & Survey Leadership* Serve as the firm’s senior expert on survey science and human capital measurement* Own the design and evolution of enterprise‐wide associate experience surveys, including: + Question and scale design + Sampling strategy and survey methodology + Longitudinal comparability and trend integrity* Oversee survey deployment across enterprise platforms (e.g., Qualtrics, Perceptyx)* Establish and enforce measurement standards and best practices to ensure scientific validity and consistency* Act as the escalation point for complex methodological decisions or measurement risks* Own data governance for all associate experience and survey‐related datasets* Partner with HR data teams, IT, and enterprise analytics to: + Ensure data accuracy, integrity, and consistency + Define data standards, documentation, and controls + Improve data flows and system integrations* Oversee data preparation and quality management to support advanced analytics and future machine‐learning initiatives* Serve as a strategic connector across data, analytics, and HR partners* Associate experience trends, risks, and opportunities* Measurement implications for strategy, programs, and change initiatives* Definition and evolution of experience‐related KPIs## Skills and Competencies:* Uses deep understanding of human capital measurement, analytics, and organizational dynamics to guide decisions* Anticipates future analytical and measurement needs and builds forward‐looking strategies* Breaks down complex datasets and statistical outputs into clear, actionable insights* Balances methodological rigor with pragmatic business application* Plans and prioritizes work to align analytics efforts with strategic goals* Communicates persuasive, well‐reasoned recommendations to senior leaders* Builds trusted partnerships across HR, Analytics, IT, and the business* Develops and motivates high‐performing teams through coaching and feedback* Adapts leadership style to different stakeholders and situations* Continuously improves processes to enhance efficiency, accuracy, and impact* Applies expert‐level survey, analytics, and data governance knowledge to ensure credible outcomes* Demonstrates adaptability and innovation in evolving organizational environments## Education and Experience Requirements:* Master’s degree in Industrial/Organizational Psychology, Organizational Psychology, Statistics, Data Science, or related field required* 10–15+ years of experience in people analytics, survey research, or human capital analytics* 6–10+ years of people and/or functional leadership experience* Demonstrated expertise in: + Survey design and psychometrics + Advanced statistical analysis (SPSS required) + Workforce or associate experience analytics* Experience with enterprise survey platforms (Qualtrics, Perceptyx preferred)* Advanced data visualization experience (Tableau, Prism preferred)* Exposure to applied machine learning or advanced analytics concepts a plusThe total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch.to stay up to date on career opportunities that may be a good fit for you.Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive.As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow.Our people-first culture is outlined in our . Check it out to see why many choose to work at Raymond James – and why they stay. #J-18808-Ljbffr