Assistant Service Manager

Job Description

Job Description

Assistant Maintenance Manager opening at our Mallory community located in Hampton, VA.

About Us:

Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern United States. We are a well established, highly respected, Virginia based company that manages over 30,000 multifamily units throughout the mid-Atlantic region. We offer a full spectrum of real estate services, including multifamily, office, industrial, retail, land and investment sales and leasing, third party property management, mixed-use development, commercial development, multi-family development, apartment leasing and a full menu of financial services.  S.L. Nusbaum Realty Co. has developed, managed, sold and leased millions of square feet of all property types throughout Virginia with a main focus in the Hampton Roads and Richmond area markets. 

Why work with us?

• Consistently named one of Hampton Roads' Top Workplaces by Inside Business , reflecting the dedication, talent, and commitment of our outstanding team.
• Proud multi-year recipient of CoVa BIZ Best of Business (BOB) Gold Awards in three distinct categories: Best Property Management, Best Commercial Property Management, and Best Commercial Real Estate Company.
• Recognized as a National Apartment Association (NAA) Top Employer for five consecutive years.
• Honored as one of the 50 Most Community-Minded Companies in Hampton Roads by The Civic 50 Hampton Roads , recognizing our strong commitment to community engagement and corporate responsibility.
• We offer a robust training program designed to equip team members with the knowledge, skills, and support needed to succeed and grow in their roles.
• We provide exceptional career growth opportunities, empowering team members to advance professionally through clear development paths, ongoing training, and internal promotions with great support from our community teams

JOB TITLE:

Assistant Service Manager

REPORTS TO:

Service Manager

SUPERVISES:

All Service Personnel

POSITION TYPE:

Full-Time, Non-Exempt

SUMMARY OF POSITION:

Assumes supervisory responsibility for the maintenance function in the absence of the Service Manager; performs a wide variety of mechanical, supervising and construction related tasks to ensure residents a clean, safe, comfortable, and attractive place to live. This position is considered an essential function to the operation of the Community therefore, consistent attendance is an essential function of this position, as it directly impacts the employee’s ability to perform their duties effectively and ensures proper workflow and communication within the team.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Abides by Fair Housing Laws.
• Assumes responsibility for all managerial, supervisory, coordination, and administrative duties in the absence of the Service Manager
• Performs a wide variety of skilled and semi-skilled duties of a mechanical and/or construction nature including, but not limited to:
  1. HVAC
  2. Plumbing
  3. Painting
  4. Drywall
  5. Laying tile
  6. Carpentry work
  7. Welding
  8. Electrical repairs
• Respond promptly to service calls.
• Perform preventative maintenance on mechanical and lawn care equipment.
• Supervises and participates on-site in the general maintenance and repairs of the properties assigned.
• Other duties as assigned. 

OCCASIONAL FUNCTIONS:

• Mending Fences
• Cutting Keys
• Trash Pickup
• Lawn Care
• Swimming Pool Cleaning
• Shampooing Carpets

POSITION REQUIREMENTS / QUALIFICATIONS:

• Ability to read and write English.
• Prior experience reflecting overall general mechanical aptitude and ability.
• Valid Driver’s License (if operating a vehicle)
• EPA Certificate for Freon Recovery; HVAC Certificate.
• Current Fair Housing Certification

PREFERRED SKILLS/ABILITIES:

• Advanced training, such as that obtained from a mechanical/supervising trade or technical school. 
• Prior experience as Service Manager for a multi-unit property.

PHYSICAL ACTIVITIES/EQUIPMENT USED:

• Physical Activities up to and including walking, bending, stooping, reaching, kneeling, crawling, stretching, climbing stairs or ladders, and standing for periods of time. 
  1. Exposure to inclement weather, noise, dust, heat, and mechanical equipment.
  2. Exposure to potentially dangerous products and chemicals.

• Heavy Lifting.
• Key-cutting machine, hand tools, mechanical equipment, electrically powered construction equipment, lawn care equipment; phone. 

GENERAL:

• Hours worked will coincide with the hours of operation in the community. This position may be required to respond to after-hours emergency calls; may be placed on a rotating schedule to respond to evening, weekend, and holiday service calls. 

Benefits:

• Paid Time Off 
• Paid Holidays
• Medical, dental and vision insurance
• 401(k) Enrollment Opportunity with employer match 
• Employer Paid Basic Life and Short-Term Disability
• Potential opportunity for savings in rent (property and ownership specific)
• Pet Insurance
• Paid Volunteer Hours
• And more!

To explore all career opportunities with SL Nusbaum in locations in MD, VA, NC, SC, and D.C. – click here: -ab06-46f3-a22d-06cf14a3da8b& ccId=19000101_000001&type=JS&lang=en_US& selectedMenuKey=CareerCenter