Tier 1 Help Desk Specialist: Fast-Paced IT Support & QA

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The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests via phone, email, or self-service portal. This role is crucial in delivering quality support service aligned with Cayuse's values.

The ideal candidate will handle end-user communication, create and document tickets, and provide essential support by ensuring timely resolution of incidents. The position requires at least a High School diploma and familiarity with ticketing software.

Additional benefits include medical coverage, retirement savings, and paid time off.

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Vacancy posted 4 days ago

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