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Assistant Vice President, Facilities Management and Campus Operations

Navy Federal Credit Union

Overview

The Assistant Vice President (AVP) of Facilities Management & Campus Operations provides executive leadership and operational oversight for a complex, multi-use campus environment encompassing more than 400 acres, a community park, and facilities supporting 10,000+ team members. This role reports to and partners closely with the Vice President of Enterprise Facilities Management, serving as a key operational leader in translating enterprise strategy into effective campus level execution.


AVP is responsible for overseeing facilities operations, maintenance, infrastructure, utilities, grounds, community assets, and capital project execution, ensuring the campus is safe, resilient, sustainable, and aligned with organizational priorities, workforce needs, and community engagement goals. This role leads large, multidisciplinary teams and manages significant operating and capital resources.

Responsibilities

Executive & Enterprise Partnership

  • Serve as a principal deputy to the Vice President of Enterprise Facilities Management, supporting enterprisewide facilities strategy through campuslevel execution.
  • Act as an executive advisor on operational performance, maintenance strategy, space utilization, infrastructure reliability, and capital readiness.
  • Represent campus operations in enterprise planning, governance, and leadership forums.
  • Serves as advisor and liaison to the Greater Pensacola Site Leadership team
  • Works with business unit leaders to reduce operational disruptions.
  • Regularly coordinates and communicates with senior executives throughout the campus

Campus Operations, Maintenance & Reliability

  • Provide executive oversight of operations and maintenance for all campus facilities, infrastructure, utilities, grounds, and community park assets.
  • Ensure effective preventive, predictive, and corrective maintenance programs that maximize asset lifecycle value and minimize operational disruption.
  • Lead reliability, resilience, and emergency response planning for a large, missioncritical campus environment.

Strategic Planning & Master Planning

  • Support development and execution of longterm facilities, maintenance, and campus master plans aligned with enterprise goals.
  • Balance daily operational demands with longrange growth, modernization, sustainability, and community integration.
  • Works closely with the WIL Workplace Experience team to assess space requirements and analyze utilization trends, ensuring support for changing workforce and organizational needs within business units.
  • Join enterprise strategic initiatives for Facility Management and WIL.

Capital Planning & Project Delivery

  • Support enterprise capital governance while leading campuslevel delivery of major construction, renovation, and infrastructure projects.
  • Ensure projects meet scope, schedule, budget, safety, and quality goals.
  • Coordinate with architects, engineers, contractors, internal partners, and local jurisdictions.

Financial & Resource Management

  • Manage large operating and maintenance budgets alongside assigned capital portfolios.
  • Drive cost optimization, contract performance, and vendor accountability while maintaining service excellence.
  • Establish performance metrics for operations, maintenance, energy use, and service delivery.

People Leadership & Culture

  • Lead, mentor, and develop a large, diverse facilities, maintenance, and operations workforce.
  • Build a strong leadership bench through succession planning, training, and continuous improvement initiatives.
  • Promote a servicefocused, safetydriven, and inclusive culture across all operational teams.

Safety, Compliance & Risk

  • Ensure compliance with environmental, health, life safety, and occupational regulations.
  • Partner with Security, Risk Management, and Legal teams to mitigate operational and enterprise risk.
  • Champion a proactive safety culture across all facilities and maintenance functions.

Sustainability & Community Stewardship

  • Advance sustainability initiatives related to energy, water, waste, and environmental impact.
  • Oversee stewardship of community park and shareduse spaces, balancing organizational needs with community partnerships.
  • Serve as a representative to community stakeholders and external agencies as needed.
  • Full time onsite and field presence with regular engagement across campus operations, maintenance activities, and project sites.
  • Availability during emergencies or major operational events.
  • Available to travel occasionally.

Work Environment

  • Full time onsite and field presence with regular engagement across campus operations, maintenance activities, and project sites.
  • Availability during emergencies or major operational events.
  • Available to travel occasionally.

Qualifications

  • Bachelor's degree in Facilities Management, Engineering, Construction Management, Architecture, Business, or related field or equivalent combination of training, education, and experience
  • 10-15+ years of progressive leadership experience in facilities management, operations and maintenance, campus operations, or infrastructure management at scale
  • Executive and enterpriselevel collaboration
  • Financial stewardship and operational performance
  • Talent development and workforce leadership
  • Safety, compliance, and risk management
  • Sustainability and systems thinking
  • Strong written, verbal, and presentation skills

  • Demonstrated experience leading large teams, complex maintenance portfolios, and capital programs.

  • Experience supporting or operating within an enterprise facilities management model.

Additional Information

Hours:

  • Monday - Friday, 8:00AM - 4:30PM

Location:

  • 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * FORTUNE 100 Best Companies to Work For 2026 * Yello and WayUp Top 100 Internship Programs 2025 * Computerworld Best Places to Work in IT 2026 * Most Loved Workplace - America's Top Most Loved Workplaces 2025 * 2025 PEOPLE Companies That Care * Newsweek Most Trustworthy Companies in America 2026 * Military Times 2025 Best for Vets Employers * Forbes 2026 America's Best Large Employers * Forbes 2025 America's Best Employers for New Grads * Forbes 2025 America's Best Employers for Tech Workers * 2025 RippleMatch Campus Forward Award Winner for Overall Excellence * Military.com Top Military Spouse Employers 2025 * 2026 Handshake Early Talent Award * Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026 From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Vacancy posted 10 hours ago
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