Director of Logistics & Customer Operations

Headliner:
Lead the Logistics Network Behind the #1 Jerky Brand in Natural & Specialty

Job Details:
Vernon, CA (Onsite)
$160,000 - $190,000 Annual base salary + bonus
Full-Time

Marketing Message:
Archer Meat Snacks-the #1 jerky brand in the Natural and Specialty Channel-is hiring a Director of Logistics & Customer Operations to lead the end-to-end movement of goods across our national supply network. Based in our Vernon, CA facility, this role will oversee logistics operations across our manufacturing plants, co-manufacturing partners, and national 3PL warehouse network while ensuring best-in-class service to our retail partners.

This role sits at the center of our operational engine. You will lead freight strategy, inventory coordination, and order fulfillment while managing the team responsible for customer order processing and retailer compliance. Working closely with plant leadership, sales operations, finance, and external partners, you'll drive efficiency, improve service levels, and ensure our products move seamlessly from production to shelf.

If you thrive in complex supply networks, enjoy solving operational challenges, and want to play a key role in scaling a high-growth CPG brand, this is a unique opportunity to make a meaningful impact.

What You'll Own & Impact:
• Oversee the end-to-end logistics network supporting Archer's manufacturing plants, co-manufacturers, and national distribution partners
• Manage logistics and inventory coordination across Vernon and San Bernardino manufacturing facilities
• Lead relationships and performance management for all 3PL warehouse providers and co-manufacturing partners
• Develop and optimize freight strategy across inbound and outbound transportation to balance cost, speed, and service levels
• Ensure retailer routing guide compliance and shipping accuracy for key national accounts
• Own inventory accuracy and coordination across all internal and external nodes within the supply network
• Partner with plant leadership to manage transfer orders and maintain optimal inventory levels
• Lead the Customer Service and Order Operations team responsible for processing and managing all customer orders
• Oversee EDI order flows, retailer documentation requirements, and shipment confirmations
• Collaborate cross-functionally with Sales, Operations, Finance, and Supply Chain teams to support growth and operational scalability
• Drive operational KPIs across logistics performance, service levels, freight costs, and inventory integrity

What Sets You Apart:
• 10+ years of experience in logistics, warehousing, or supply chain operations within CPG or food & beverage manufacturing
• Experience managing complex supply networks including internal plants, co-manufacturers, and 3PL partners
• Deep knowledge of freight management, transportation strategy, and carrier negotiations
• Strong understanding of retailer compliance requirements, routing guides, and order fulfillment processes
• Experience working with ERP systems (NetSuite preferred) and EDI order flows
• Proven ability to lead cross-functional teams and partner closely with manufacturing operations
• Strategic thinker who can optimize logistics networks while remaining hands-on in execution
• Strong leadership skills with the ability to develop and manage high-performing operational teams

Why Join Archer Meat Snacks?
• Impact: Play a central role in scaling the logistics infrastructure behind a rapidly growing CPG brand
• Growth: Join a high-growth company with significant opportunities to shape operations and drive innovation
• Benefits: Competitive compensation, bonus opportunity, paid time off, and 100% employer-paid medical, dental, and vision insurance
• Culture: Fast-paced, collaborative environment focused on operational excellence and continuous improvement

Location & Schedule:
This is a full-time, on-site role based in our Vernon, CA facility. Regular collaboration with our San Bernardino plant and external partners is required.

Apply Today:
If you're ready to lead logistics strategy and operations for one of the fastest-growing brands in the natural foods category, we want to hear from you. Join Archer Meat Snacks and help build the supply network that fuels our continued growth.

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Archer Meat Snacks is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.