Full-Time 9-1-1 Telecommunicator

Job Title

This is a position involving substantial responsibility.

Job Description

Employee will be responsible for the knowledge and able administration of daily 9-1-1 operations and communications. Position is part time and may require special activities and unscheduled duties and responsibilities. Applicant must have a valid driver's license and/or reliable transportation to report to work on short notice. Must be bondable, subject to successful completion of a thorough background investigation. No serious misdemeanors or any felony convictions. Three professional and three personal references will be required. Considerable ability to communicate orally and in writing; ability to perform under stress; successfully maintain strictest degree of confidentiality; strong working knowledge of 9-1-1 policies and procedures as outlined by the St. Clair County Emergency Telephone Systems Board; typing ability is required. US citizen and a resident of St. Clair County, or residency established within the first six (6) months after hire. High school education or equivalent with a preference of post-secondary education. Reports to the Telecommunications Supervisor(s). This is a collective bargaining agreement (union) position.

Examples of Duties

In addition to performing the basic telecommunicator duties and possessing qualifications for this position, the employee will also be responsible for:

• Relief or providing relief for telecommunicators and assuring the continuity of operations and service to the public and agencies to whom we serve.
• All equipment necessary for performing the functions of their job, to include documenting in writing to the Telecommunicator Supervisor(s) and equipment failure or malfunction.
• Coordination of activities between fellow telecommunicators
• Attending and passing all required classes
• Warrant Computer (ICJ)
  • Entry
  • Modification
  • Cancellation
  • Inquiry
• CAD Computer
  • All necessary functions
• Severe Weather Operations / Activation
• Weekly and Monthly Radio Tests
• All aspects of the LEADS System
  • Entry
  • Modification
  • Cancellation
  • Inquiry
  • Validation
• Competent on all telephone and radio frequencies

Supplemental Information

For a comprehensive benefit guide, click here. (Download PDF reader)

We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. Part-time employees will receive one hour of paid time off for every 40 hours worked for up to a minimum of 40 hours per year. For more details, see our benefits package (Download PDF reader), list of current holidays, and vacation and sick leave accrual.