Team Member

Team MemberCapriotti's Sandwich Shop Sharing Our Passion One Sandwich at a TimeCapriotti's Sandwich Shop is a fast-growing, fast-casual restaurant brand with over 100 locations nationwide—and more on the way! We take pride in serving award-winning sandwiches made with the freshest ingredients and the friendliest service around. At Capriotti's, we believe our people are our most important ingredient. Every team member plays a key role in creating an exceptional guest experience, and we're looking for energetic, dependable individuals who thrive in a fun, fast-paced environment. If you're ready to join a company that values teamwork, quality, and personal growth—we'd love to meet you!Benefits & PerksEmployee Assistance Program (EAP)Health benefits (for eligible team members)Free meals and employee discountsFlexible schedulingPaid, ongoing training and opportunities for advancementPosition OverviewAs a Team Member, you are the face of Capriotti's Sandwich Shop. You'll help deliver our mission of "Sharing Our Passion One Sandwich at a Time" by preparing delicious food, serving guests with a smile, and maintaining a clean, welcoming environment. You'll work as part of a collaborative team to ensure every guest enjoys the same high-quality food and service that has made Capriotti's a fan favorite nationwide.Key ResponsibilitiesProvide exceptional customer service with a friendly, professional attitudeTake guest orders accurately and efficiently at the register or drive-thru (where applicable)Prepare sandwiches, salads, and other menu items according to Capriotti's recipes and standardsMaintain cleanliness and organization of the restaurant, including kitchen, dining area, and restroomsEnsure food safety and sanitation guidelines are followed at all timesHandle cash and credit transactions responsibly and accuratelyWork collaboratively with team members and management to create a positive, high-energy environmentComplete assigned training programs and participate in ongoing skill developmentQualificationsMust be at least 16 years of ageStrong communication and customer service skillsAbility to work quickly and accurately in a fast-paced environmentDependable, adaptable, and team-orientedBasic math skills (for cash handling and inventory)Willingness to work flexible hours, including evenings, weekends, and holidaysPositive attitude and commitment to Capriotti's standards of Quality, Passion, and PrideWhy You'll Love Working HereAt Capriotti's, you'll find more than just a job—you'll discover a place to learn, grow, and belong. We promote from within whenever possible and celebrate the achievements of our team members every step of the way. Join us and help us make every guest experience unforgettable—one sandwich at a time.Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti's was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti's mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.