Quality Assurance Engineer

About TBO Bank (AKA The Bank of Opportunity)

TBO Bank has been serving customers from our hometown location in Orrick, Missouri. We’ve taken pride in building banking relationships that have spanned decades. Now we’re bringing “the feel” of hometown banking to a broader landscape. Our mission: to connect and empower in a way that is human, relatable and real. As we expand the reach of our relationships, you can feel secure working for a bank that just gets it.

Position Summary/Objective:

TBO Bank is seeking a highly skilled Quality Assurance Engineer with a strong background in testing custom-built software solutions, designing and implementing automated testing frameworks, and leveraging AI across all phases of the testing lifecycle. This role will be critical in improving software quality, increasing test efficiency, and modernizing our QA practices using intelligent testing approaches. The ideal candidate is hands-on, technically deep, and passionate about using automation and AI to shift testing left, reduce defects, and accelerate delivery.

Key Responsibilities

• Design, develop, and execute test strategies for custom-developed applications (web, API, and/or backend systems)
• Build, maintain, and evolve automated test frameworks (API, integration, and regression)
• Develop high-quality test scripts using modern automation tools and best practices
• Leverage AI-enabled testing tools to improve:
  • Test case generation
  • Test coverage analysis
  • Defect prediction and root cause analysis
  • Test maintenance and optimization
• Collaborate closely with developers, product managers, and DevOps teams throughout the SDLC
• Incorporate testing early in the development lifecycle (shift-left testing)
• Perform exploratory, functional, performance, and regression testing as needed
• Analyze test results, identify trends, and provide actionable insights to stakeholders
• Advocate for quality standards and continuous improvement across engineering teams

Competencies

• Quality‑first, detail‑oriented mindset – Ensures requirements, acceptance criteria, and expected outcomes are fully validated; identifies defects, edge cases, and risk areas early.
• Strong technical communication and collaboration – Partners closely with engineers, product, and DevOps to clarify requirements, communicate test results, and drive timely issue resolution.
• Organized execution across complex testing efforts – Manages multiple test scenarios and workstreams, maintains traceability of coverage and results, and adapts to shifting priorities.
• Technical test design and documentation skills – Creates clear, maintainable test scenarios, cases, and results to support automation, defect analysis, and efficient retesting.
• Analytical problem‑solver with critical judgment – Evaluates end‑to‑end workflows to assess business, operational, and technical risk, beyond surface‑level test execution.
• Compliance‑aware and risk‑focused – Incorporates regulatory, data, and control considerations into testing and proactively flags potential quality or compliance concerns.

Required Qualifications

• 5+ years of experience in Quality Assurance for custom software development
• Bachelor's degree in Computer Science or other field with equivalent work experience.
• Strong experience with test automation frameworks and tools
• Hands-on experience leveraging AI or ML-driven testing tools or platforms
• Solid understanding of CI/CD pipelines and integrating automated tests into build processes
• Strong knowledge of SDLC, Agile, and DevOps practices
• Financial services/banking experience
• Experience testing APIs
• Excellent analytical thinking and problem-solving skills

Preferred Qualifications

• Experience with AI-powered test generation, self-healing automation, or intelligent test analytics
• Familiarity with cloud platforms (AWS and/or Azure)
• Performance and load testing experience
• Experience testing microservices or distributed systems
• Exposure to model-based testing or contract testing
• Certifications in QA, automation, or cloud technologies