Product Line Specialist

Role Description

As our Product Line Specialist, you will provide technical assistance and conduct research, education, and support to customers and JBT Marel staff with product applications, equipment knowledge, Meat Science, and industry knowledge. Embrace the Lean Enterprise strategy and adhere to all safety policies.

On a given day, you may:

• Act as a trusted technical and application resource for customers, Account Managers, and Product Teams supporting Wolf‑tec, Mepsco, and Schröder Marination and Cured Meat (MCM) product lines.
• Support sales efforts by preparing accurate, timely, and compliant equipment quotations.
• Maintain complete and up‑to‑date documentation of sales opportunities, customer interactions, and account activities in designated systems.
• Collect, analyze, and share market trends, customer feedback, and competitive insights with JBT Marel stakeholders to support commercial and product strategies.
• Conduct live equipment demonstrations, trials, and customer education sessions at customer sites or the JBT Marel Sandusky Food Processing and Technology Training Center.
• Provide on‑site and remote support for equipment installation, commissioning, start‑up, and operator training.
• Diagnose and resolve application‑ and process‑related technical issues at customer facilities.
• Prepare and submit detailed test, application, and performance reports for customers and internal teams in a timely manner.
• Support the research and development of new applications, processes, and equipment enhancements through production simulations, testing, and field evaluations.
• Participate in test installations and validate application performance, ensuring accurate documentation and follow‑up.
• Develop and deliver value‑added customer training programs to enhance product knowledge and application effectiveness.
• Support university educational programs, industry trade shows, and technical conferences as a product and application representative.
• Demonstrate equipment features, benefits, and capabilities to drive customer understanding, adoption, and satisfaction.
• Serve as the subject matter expert for MCM equipment across business units.
• Provide technical and application support to Account Managers and Commercial teams throughout the organization.
• Collaborate closely with Sales, Product Management, Engineering, and Service teams to ensure customer needs are effectively translated into product and application solutions.

Qualifications

• Bachelor's degree in food or meat science.
• Significant autonomy and initiative are required to investigate customer needs and identify solutions.
• Prefer at least 1-3 years' technical and commercial experience in the meat industry.
• Experience in a meat lab, internship in the meat industry, and/or a master's degree in Meat Science will satisfy experience requirement.
• You must be authorized to work in the US without sponsorship now or in the future.

Requirements

• Travel can be up to 80% of the time and not restricted to the North American Region.

Benefits

• Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.