Lead Team Member - GENUINE SERVICE

Just LoveCoffeeCafe is a specialty coffee cafe that offers an exceptional customer experience. We are hiring for several roles, including Barista, Kitchen, Customer Service, Cashier, and Catering, with opportunities for growth. Position Overview As a lead team member, you will possess in-depth knowledge of all Just Love procedures and processes outlined in the operations manual and execute them efficiently. Works closely with the Assistant Manager Create a positive guest experience by providing a high level of service Represent core values: Be Genuine. Be Excellent. Be a Catalyst for Love Consistently run successful shifts, overseeing operations and workers Develop in-depth knowledge of all food safety and handling procedures and ensure compliance with all codes, procedures, and standards Be fully trained as a Barista and Kitchen Staff, including closing and opening shifts Foster a working environment consistent with Just Love’s core values and principles Show interest and ability to learn, pick up new tasks quickly, and apply what has been learned Exhibit energy, enthusiasm, and passion for Just LoveCoffeeCafe culture Be coachable, teachable, and team-oriented Maintain good work habits and follow through on commitments Act with integrity and honesty Smile and interact with guests, even when the cafe is busy, short‑staffed, or facing mishaps Expectations / Benchmarks Run successful shifts, including achieving targeted ticket times Have thorough knowledge of all menu items, FOH and BOH Generate sales growth by consistently delivering a positive guest experience and executing local restaurant marketing and catering initiatives with the Assistant Manager Job Types: Full‑time, Part‑time Starting Salary: $12.00 per hour based on experience Benefits Employee discount Flexible schedule Schedule Day shift Holidays Evening shift Weekend availability Supplemental Pay Tips Awards Bonuses for leads and managers #J-18808-Ljbffr Ontario Trillium Foundation