Installation Technician - Apprentice

Installation Technician - Apprentice

The Apprentice Installer supports the installation of custom storage systems and accessories in residential and commercial environments. Under the guidance of Journeyman, Senior, Lead, and Master Installers, the Apprentice Installer learns installation techniques, product applications, safety practices, and customer service standards while assisting with the assembly, installation, repair, and maintenance of custom storage solutions. This role is responsible for developing foundational installation skills and progressively increasing technical proficiency through hands-on training and experience. The Apprentice Installer is an entry-level installation role focused on learning product knowledge, installation techniques, safety requirements, and customer service expectations. Work is performed under the guidance of experienced installers, with responsibility centered on assisting with installations and developing technical skills. Unlike the Journeyman Installer, the Apprentice Installer is not expected to independently complete installations, troubleshoot complex installation issues, or perform advanced product installations without supervision.

Job Highlights:

• We're located on 211 South Hill Drive, Suite G Brisbane, CA 94005.
• The schedule for this position is Monday - Friday from 6:45 am - 3:15 PM with flexibility needed.
• The pay rate for this position is $26/hr.
• A valid driver's license and the ability to maintain a clean driving record is required for this position.

What We Offer:

• Health insurance Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• Transportation from company's location to and from customer job sites will be provided
• Company tools and PPE provided
• Day shift hours
• Grow your career with us many promotional opportunities available
• Working with luxury products and 100% custom builds
• Generous company discounts
• Referral bonuses
• Some locations provide cell phone stipends

Essential Functions: Assist in the installation of custom storage systems, including closets, cabinetry, home offices, pantries, garages, and other organizational solutions.

Learn and apply company installation procedures, quality standards, and safety practices through on-the-job training.

Train to read and interpret company-provided CAD drawings, blueprints, specifications, and installation instructions.

Develop proficiency in Junior and Apprentice-level installation procedures and product applications.

Assist with loading, unloading, transporting, and organizing materials, equipment, and tools for daily installations.

Prepare job sites by staging materials, hardware, tools, and accessories to support efficient project completion.

Assist in the removal, assembly, installation, and adjustment of storage system components in customer homes and commercial locations.

Install standard products and accessories including poles, adjustable shelving, locking shelves, belt racks, tie racks, garment rods, connector shelves, vertical dividers, cleats, hooks, sliding baskets, and TAG Engage accessories.

Assist with the installation of wall-hung systems by preparing partitions, attaching brackets, and hanging system rails under supervision.

Perform basic adjustments to drawers, baskets, shelving, and hardware to ensure proper operation and appearance.

Conduct system touch-ups and identify visible defects, damaged materials, or installation concerns for review by senior team members.

Clean and organize work areas throughout the installation process, including wiping down systems, vacuuming job sites, and removing debris upon project completion.

Maintain company-provided tools and equipment in safe, clean, and working condition.

Provide professional and courteous customer service during in-home and commercial installations.

Review project paperwork with customers and collect payment when directed.

Safely operate company vehicles when authorized and maintain compliance with company vehicle and driving policies.

Report vehicle maintenance concerns, safety issues, damaged equipment, or job-site hazards promptly.

Communicate effectively with installers, customers, and management regarding project needs and installation progress.

Perform other duties and responsibilities as assigned by Journeyman, Senior, Lead, Master Installer, or Installation Manager.

Team members are expected to model the company core values and our 10 Serving Basics, creating exceptional experiences for those we serve, support a positive workplace culture, and contribute to the overall success of the organization. Performance will be evaluated based on both outcomes achieved and the consistent demonstration of these behaviors.

Qualifications:

High school diploma or equivalent required.

Minimum of (1+) one year of installation, carpentry, cabinetry, construction, or related experience.

Completion of Jr. Apprentice and Apprentice Installer certifications, as determined by leadership.

Trade school or vocational training is preferred.

Experience delivering furniture-quality finishes and craftsmanship is preferred.

Certificates & Licenses: Valid driver's license and an acceptable driving record in accordance with company requirements.

Successful completion of background and motor vehicle record (MVR) checks, where applicable.