Associate Patient Care Coordinator

Medical ReceptionistOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.ProHealth Physicians has an immediate opening for a friendly, patient focused and detail oriented Medical Receptionist to join our team. The position is full-time (40 hours/week) Monday - Friday between 7am - 6:30 pm with an occasional Saturday morning. May be asked to float to local practices in the region for coverage.Primary Responsibilities:Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealth's Appointment and Scheduling Guidelines. Consult a medical assistant or licensed clinician for clinical decision making whenever necessaryUse call processing and other applicable functionality in the EHR to take messages and communicate with cliniciansGreet patients and conduct check-in processMonitor daily reminder call logs to reschedule appointments as neededScan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visitsClose payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control proceduresMaintain knowledge of current OSHA and ProHealth policiesAssist coworkers as needed to assure smooth office operation and delivery of excellent service through teamworkPerform other duties as assignedYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma / GED1+ years of receptionist experienceIntermediate proficiency in Microsoft OfficeAbility to travel 10% of the time within 30 miles of territory assigned, must have reliable transportationPreferred Qualifications:6+ months of experience as a receptionist in a healthcare setting6+ months of experience working with an electronic health recordPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.