Event Representative
Suddenlink Communications
Event Representative
Location: Victoria, TX, US, 77901 Georgetown, TX, US, 78626 Brand: Optimum Requisition #: 11679 Are you looking to optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the company for you! We are Optimum!
Job Summary
The Event Representative is a dynamic role which is responsible for driving market engagement, building community relationships, and delivering sales by connecting with customers and stakeholders at community events. The Event Representative will act as a brand ambassador, fostering strong relationships with customers, prospects and community partners, while leveraging events to achieve sales goals and identify new engagement opportunities that benefit both the community and Optimum.
Responsibilities
- Coordinate and represent the company at local events, community meetings, and networking functions to foster strong relationships with community leaders that result in sales.
- Identify and develop partnerships in coordination with Area Marketing with local organizations, businesses, and influencers to promote brand visibility and community involvement.
- Accountable for sales goals as defined with local leadership team
- Plan and execute market-specific initiatives, including sponsorships, pop-up events, MDU events and community outreach campaigns (end to end)
- Conduct activities, including prospecting, qualifying leads, and closing deals to meet or exceed individual and market sales targets.
- Engage with existing customers to identify needs and recommend tailored solutions, focusing on promoting company products and services.
- Escalate any CX issues to the appropriate team (i.e. Retention, Field Ops)
- Serve as a point of contact for potential and existing customers locally, ensuring a seamless and positive sales experience during community outreach events.
- Serve as a resource for local teams, providing guidance on market trends, customer engagement strategies, and operational efficiencies.
- Support new employee training and onboarding efforts related to sales and community engagement.
- Collaborate with regional and corporate leadership to align initiatives and share best practices.
- Report the success of community events using key performance indicators (KPIs) such as interactions, leads, and sales.
- Ensure all events are properly staffed, equipped, and aligned with brand standards.
- Maintain accurate records of event activities and customer interactions.
Qualifications
Associate or bachelor's degree in Marketing, Communications, or a related field preferred Experience in event coordination, sales, or community outreach Strong interpersonal, communication, and sales skills Ability to work independently and as part of a team Organizational skills with attention to detail Flexibility to work evenings and weekends as needed
Physical Requirements
Ability to walk and stand for extended periods during events Ability to move equipment, supplies and materials to set up events Must possess and maintain a valid driver's license in good standing within the state of current residence
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
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