Shift Manager

Overview Murphy Family Restaurants is a family-owned franchisee with over 30 McDonald’s locations across Southeast Alabama and the Florida Panhandle. We are seeking talented Shift Managers to join our growing team. Shift Managers lead shifts, ensuring customers receive a fast, accurate, friendly experience every visit. They provide leadership to crew and other managers during a shift to maintain quality, service and cleanliness for customers. Shift Managers have flexible scheduling (part-time or full-time) and must have at least one year of management experience, preferably in a quick service restaurant. Responsibilities Plan for each shift (crew positioning, stock levels) and monitor crew performance during the shift, taking action to ensure the team meets McDonald’s standards. Maintain safety and security during the shift and ensure cash controls are in place (safe contents, skims, deposits, cash +/-). Oversee profitability of the shift and manage labor and food cost. Meet shift targets, identify danger zones and provide direction. Handle and oversee crew schedules, coordinate breaks, enforce labor laws and company policies, and drive high performance. Supervise and lead food safety procedures and cleanliness measures to meet McDonald’s standards. Address customer concerns and follow customer recovery processes. Encourage crew and managers to deliver an outstanding guest experience. Promote training, education and continued learning within the restaurant. Assist assigned department (People, Kitchen, or Guest Services) in meeting their goals. Other duties as assigned. Qualifications At least one year of management experience, preferably in a quick service restaurant. Passion for helping and serving customers and team members. Strong customer service and support focus. Effective, professional communication skills. Ability to make decisions and provide solutions in a fast‑paced environment. Benefits Flexible scheduling. PTO & paid vacation after meeting eligibility requirements. Company‑paid telehealth (Doctor on Demand). $3,000 per year in college tuition assistance. Same‑day pay available with Tapcheck. McDonald’s training and advancement opportunities. Free meals + 30% national employee discount at participating locations. Exclusive discount program. Additional Information This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Seniority Level Entry level Employment Type Part‑time Job Function Management and Manufacturing Industries Restaurants #J-18808-Ljbffr