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Direct Support Professional

Full-time

The Hope Network

Company Description The Hope Network is a human services organization dedicated to supporting individuals in leading more independent, fulfilling lives. The organization focuses on providing person-centered care and support to people with a range of needs, including intellectual and developmental disabilities. Team members work collaboratively to promote dignity, inclusion, and community participation for those served. The Hope Network values compassion, respect, and reliability, and offers structured training and support for staff. The organization provides opportunities for professional growth within a mission-driven environment.
Role Description The Direct Support Professional is a full-time, on-site role based in Greater Cleveland, providing daily support to individuals with intellectual and developmental disabilities. This role includes assisting with personal care, daily living tasks, and mobility while promoting independence and choice. The Direct Support Professional helps individuals participate in community activities, recreational outings, and social events, ensuring safety and engagement. Responsibilities include implementing support plans, documenting services, monitoring progress, and reporting concerns to supervisors. The role also involves collaborating with families and care teams, following all policies and regulations, and participating in ongoing training to maintain high-quality care.
Qualifications
  • Background or interest in Human Services, including supporting individuals with diverse needs.
  • Strong Interpersonal Skills and Communication abilities to build trust and effectively interact with individuals, families, and team members.
  • Knowledge of or experience with Intellectual Disabilities and person-centered support approaches.
  • Ability to participate in and apply Training related to safety, behavioral supports, documentation, and organizational policies.
  • Reliable transportation to and from on-site work in Greater Cleveland.
  • High school diploma or equivalent; post-secondary education in social work, psychology, or related fields is beneficial.
  • Ability to lift, assist with mobility, and perform physical tasks as needed, with or without reasonable accommodation.
  • Willingness to complete background checks and any required certifications (e.g., CPR/First Aid).
Vacancy posted 11 hours ago
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