Administrative Officer II

Administrative Officer II (NS)

Eastern NC School for the Deaf is recruiting for an Administrative Officer that will function as the Digital Systems & Learning Coordinator. This position will be responsible for Student Information System (SIS) coordination and reporting, staff training and digital systems onboarding, policy development support and compliance coordination, technology procurement and E-Rate process support and cross-department systems alignment and workflow optimization across departments. This role functions as a liaison between instructional staff, administration, and IT to ensure accurate data management, consistent system use, and alignment with policies and regulatory requirements.

Job duties include but are not limited to:

• Coordinate and support SIS usage across the organization
• Ensure accuracy, integrity, and consistency of student data
• Develop and maintain reports for internal and external use
• Train staff on system use and data entry procedures
• Support continuous improvement of system processes
• Design and deliver professional development on digital tools
• Develop onboarding and ongoing training resources
• Support staff in effective system use
• Provide guidance on appropriate use of digital technologies
• Support procurement processes for technology resources
• Assist with vendor coordination and product evaluation
• Support E-rate processes and documentation requirements
• Coordinate and support the research, development, and implementation of institutional policies
• Support leadership in policy governance processes
• Develop and maintain staff, student, and family handbooks
• Design training systems to support policy understanding
• Monitor implementation of policies and procedures
• Track policy review cycles and coordinate updates
• Analyze effectiveness of procedures and recommend improvements
• Develop and deliver compliance-related training
• Monitor adherence to established policies and procedures
• Support audit preparation and documentation
• Assist in ensuring alignment with regulatory requirements
• Coordinate digital onboarding processes for new employees
• Support alignment across systems (SIS, Microsoft 365, website platforms, etc.)
• Identify opportunities to improve workflow efficiency

Minimum Education and Experience: Bachelor's degree from an appropriately accredited institution and three years of experience in information systems, education or administrative management; or an equivalent combination of education and experience with at least 5-7 years of progressive experience in data systems coordination, staff training/professional development, technology coordination or support and policy development and compliance. ASL experience highly preferred but not required. ASL classes will be offered during work hours for the selected candidate.

Preferred qualifications include:

• Experience with Student Information Systems (Infinite Campus)
• Experience in K-12 or public sector environments
• Experience with Microsoft 365 and SharePoint
• Experience with data reporting and analysis tools
• Experience supporting compliance or audit processes

EEO Statement: The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter: Simone Nichelle Leigh