Player Services Representative

Player Services Representative

Miami Valley Gaming is looking to hire a Player Services Rep to help our Marketing team deliver the exceptional guest experience we're known for. Are you interested in growing a hospitality career? If you are a dynamic, dependable, and guest-focused individual, we would be lucky to have you join our Marketing team in this position!

This position starts at a competitive starting wage of $16.34/hr plus time and a half pay for select holidays and high-volume business days. We also offer great full-time benefits including medical, dental, vision, very generous paid time off (PTO), and company-paid life insurance. But that's not all! Our team members also enjoy great perks like 30% discounts at select restaurants, an employee referral program, and more! If this sounds like the right entry-level hospitality opportunity for you, apply for this position today!

We do our very best to make sure our team members know how valued they are and are proud to offer exceptional benefits. We also offer many career paths for our team members to move forward. The majority of our leadership team has been promoted from within the company. We have a dynamic work culture and incorporate FUN into each of our company events! Our team members also get to participate in various charitable activities to give back to our community.

The Player Services Rep we are looking for:

• You are a can-do person who likes to keep busy and doesn't mind to jump in and help with other tasks whenever needed.
• You're happy that you're not stuck in a cubicle all day!
• You are conscientious about adhering to all service, health, safety, and personal hygiene standards.
• While you're self-motivated and able to work independently, you are a people person and also enjoy the camaraderie that's inherent in a tight-knit team.
• You are happy to take advantage of our excellent training and are considering advancing in a hospitality or entertainment career. But whatever the future holds, for now, you enjoy working in a fun and friendly environment where you are never bored and time goes by quickly.

Qualifications for a Player Services Rep:

• High school diploma or equivalent
• Ability to perform typical tasks required in an entertainment/guest service environment
• Ability to be on your feet for 8 hours at a time
• Ability to pass a background check or be eligible for a gaming license
• Customer service and hospitality skills

Do you thrive in a fast-paced environment? Are you a dependable person who follows through on tasks? Do you have good communication skills? If so, then you might just be perfect for this position!

Ready to join our fun Marketing team?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!