Senior Principal, Product Operations & Insights (R-19345)

Senior Principal, Operations and Insights The Senior Principal, Operations and Insights will lead D‑U‑N‑S Expansion and transformation, orchestrating cross‑functional workstreams across product, technology, data operations, corporate communications and customer experience teams globally. This role will serve as the single point of accountability for program execution, risk mitigation, and executive‑level reporting. The Senior Principal, Operations and Insights will bring deep experience in enterprise transformation, product lifecycle management, and stakeholder alignment across a complex, matrixed organization. A critical component of this role will be the proactive coordination and alignment across all impacted functions to ensure a seamless customer experience. Responsibilities Lead global transformation programs across all systems, products, and customer touchpoints, ensuring alignment with strategic business goals. Plan and execute remediation strategies to mitigate risks and ensure continuity, including customer communication plans, support readiness, and operational adjustments. Drive cross‑functional readiness testing and validation, ensuring that all internal teams and customer‑facing functions are fully prepared for each phase of the transformation. Establish and manage a comprehensive program governance framework, including executive‑level reporting, steering committees, workstream leads, and risk management protocols, and provide regular updates to the Enterprise Risk Committee on progress toward overall risk remediation. Coordinate impact assessments, remediation planning, and execution across internal systems and customer‑facing platforms, including the potential engagement of external vendors to support platform delivery, customer readiness assessments and subsequent remediations. Drive alignment and build consensus across cross‑functional teams including Product, Technology, Data, Legal, Compliance, and Customer Operations to ensure seamless implementation globally. Qualifications Bachelor’s Degree in Business Administration, Technology or related disciplines. At least 15 years’ leadership experience in pre‑sales, solutions consulting, product management or project management. Strong understanding of market research, competitive analysis, and customer needs assessment. Proven track record of developing strategy and managing all aspects of a global program from planning to execution. Analytical capabilities, results oriented, with proven ability to multitask and prioritize. Excellent communication and presentation skill, with experience in dealing with senior management and all levels, including across matrix teams. Independent, detail‑oriented, and a good team player. Ability to effectively collaborate with cross‑functional teams including marketing, sales and analytics teams. Ability to proactively translate business goals into product requirements. Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors, and broaden your competencies. Willingness to travel in the interests of the business. Proficiency in Microsoft Office Suite skills. Benefits Generous paid time off in your first year, increasing with tenure. Up to 16 weeks 100% paid parental leave after one year of employment. Paid sick time to care for yourself or family members. Education assistance and extensive training resources. Do Good Program: Paid volunteer days & donation matching. Competitive 401(k) with company matching. Health & wellness benefits, including discounted Wellhub membership rates. Medical, dental & vision insurance for you, spouse/partner & dependents. Equal Employment Opportunity Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Knowledge of your rights: workplace discrimination is illegal. Accommodations for Applicants with Disabilities Dun & Bradstreet is committed to providing reasonable accommodation to individuals with disabilities and disabled veterans. If you need an accommodation because of a disability, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your accommodation request and your contact information. #J-18808-Ljbffr Dnb