Senior Product Manager, Access Management

Who We AreVerkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. The OpportunityEvery day, a security administrator somewhere decides who can open which door. A new nurse starts on Monday and needs the medication room but not the server closet. A contractor needs the loading dock for three weeks. Someone leaves the company at 5pm and their badge should stop working at 5:01. Multiply that by 200,000 employees across 400 sites, and you have one of the largest and least-solved logistical problems in enterprise software.Access control is Verkada's second largest business: hundreds of millions of dollars in sales, growing 40 to 60% year over year, with roughly 80 people building in this area. Access management is the pillar that decides whether all of that feels effortless or exhausting.We are hiring a Lead Product Manager to own it end to end: users, identities, groups, policies, requests, access levels, and visitor access, from the moment an admin expresses intent to the moment a door opens for the right person.We do this well today. We think it can be dramatically better, through interfaces that make scale feel simple, APIs and integrations that let the system run itself, and agents that let an admin state what they want instead of clicking through configuration. You will own that as a vertical slice: web and mobile, the backend behind them, the configuration we push to door hardware, and the API and agent surfaces we expose. You will work with a dedicated designer, an engineering manager, and a dedicated engineering team.We are committed to a thriving in-office culture. This role requires you to work onsite at our HQ in San Mateo, CA.The access model and administrator interfaces: get the core concepts rightOwn users, groups, credentials, access levels, door associations, and schedules. This is the conceptual core of the product, and getting it right is the difference between an admin who trusts the system and one who works around itOwn the administrative interfaces and experience across web and mobile: bulk operations, search, and review flows that stay fast when a customer has 200,000 users and 10,000 doorsOwn visitor access, including how guests are invited, credentialed, and expiredProvisioning and integrations: let the system run itselfOwn the API and integration surface. Most large customers want access to follow their identity provider and HR system automatically, so joiners, movers, and leavers are handled without anyone touching our UIPartner with Verkada's Core team to drive identity integration: SCIM provisioning, SSO, directory sync, and the mapping between an HR record and what a door actually doesAgents and natural language: let admins state intentDefine how agents fit into access management. An admin should be able to say what they want and have the system propose the configuration that satisfies itDefine the guardrails. Anything that changes who can open a physical door needs review, attribution, and a clean path to undoBuild the evaluation framework: accuracy, escalation rate, and how we know a proposed change is safe before it ships to a doorSecurity posture: surface what looks wrong before it becomes an incidentBuild the proactive layer: over-provisioned users, credentials that outlived their purpose, access patterns that do not match a door's sensitivityOwn audit and compliance reporting, including what a customer hands an auditor to prove who had access to what, and whenDirectionSet the direction for access management over multiple years, not just the next few releases, and make the case for it to engineering leadership and the exec teamBecome the person at Verkada who understands access administrators best. You will define the personas and jobs to be done for this area and make that framework something the rest of the org usesRaise the bar for the product managers around you. You will work alongside four other PMs in access control, and we expect your standards for research, writing, and decision-making to show up in their work tooHow You'll WorkOwn customer discovery. Talk to security administrators directly, go on site walks, and watch someone badge through a building to see where the model breaks down in the real worldSet strategy and prioritize the roadmap, balancing reliability, new capability, and the loudest customer in the roomPrototype constantly. We expect you to build things to think, not only to write specs about them. You will do this in the interview process tooPartner closely with engineering and design, bringing both technical depth and design senseDrive execution from spec to launch with obsessive attention to detailCraft the product pitch with marketing and sales, and help the field sell a capability that is often the reason a deal closesStay on top of the competitive landscape, the identity ecosystem, and where the market is goingHold several time horizons at once: learning from customers now, planning six and twelve months out, and shipping what launches next quarterWhat you'll bring6+ years of product management experience, currently at Lead or Group-level scope. You have owned a product area, not a single feature, and you set its direction rather than executing someone else'sExperience with B2B software used by administrators at scale. with a track record of building and scaling complex enterprise products. Permissions, identity, provisioning, policy, or configuration-heavy admin tooling is directly relevant, as is any product where one person's settings decide what thousands of other people can doA real design partnership. You write problem briefs rather than solutions, you can say why a design is good and not just whether you like it, and you have changed a designer's mind and had yours changedComfort going deep with engineers on architecture and tradeoffs, then explaining them clearly to customers and executivesA standing customer cadence you own, not research handed to you. You can point to a time a customer insight reversed a plan you had already madeExplicit prioritization. You can walk through a real sequencing decision: the criteria you used, what you consciously dropped, and who was unhappy about itYou enjoy envisioning the big picture and managing the detailsStrong written and verbal communication. You lead with the recommendation, make the tradeoff explicit, and keep it short enough that people actually read itYou like getting your hands dirty and getting out in the field to understand customer pain pointsEmployee BenefitsVerkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plansNationwide medical, vision, and dental coverageHealth Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving optionsExpanded mental health supportPaid parental leave policy & fertility benefitsTime off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick timeProfessional development stipendFertility stipend Wellness/fitness benefitsHealthy lunches provided dailyCommuter benefitsAdditional Information:We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.Annual Pay RangeAt Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).Estimated Annual Pay Range$185,000—$215,000 USDVerkada Is An Equal Opportunity EmployerAs an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.Your application will be handled in accordance with our Candidate Privacy Policy.