Building Automation Service Specialist

Schneider Electric is looking for an experienced Building Automation Specialist for the Raleigh, NC area.

This position is responsible for servicing complex system issues on time and to the customer’s satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. Responsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers.

PRIMARY DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

Skills & Abilities

• Diagnose, troubleshoot, and resolve software issues on installed Building Automation and Energy Management Systems.
• Perform software preventative maintenance on installed Building Automation and Energy Management Systems, including implementing software patches and updating antivirus solutions.
• Code software using multiple languages in multiple environments as appropriate.
• Adhere to high-quality coding and testing practices.
• Suggest system improvements and modifications.
• Assist with commissioning and startup of new Building Automation and Energy Management Systems to ensure proper operation.
• Streamline and develop software code, graphics, and drivers for graphic front-end and human-machine interface applications.
• Function independently with minimal supervision to complete all job tasks.
• Support third-party commissioning agents in the commissioning process and lead communication of deficiencies to the project team.
• Support network troubleshooting and analysis by running packet captures for software engineers and product support teams to use for troubleshooting.
• Initiate, manage, and communicate status updates for all field-related product support cases.
• Support the Project Manager in scheduling, prioritization, and identifying obstacles for startup tasks.
• Perform scheduled preventative maintenance on installed customer Control Systems.
• Control commissioning and startup of new Control Systems to ensure proper operation.
• Diagnoses, troubleshoot, and repair Control Systems wiring, hardware, and software.
• Recognize communication problems with control devices and other components.
• Create, load, test, and tune system databases.
• Install, replace, and recommission Control Systems devices, equipment, and software.
• Coordinate activities of subcontractors as required.
• Provide on-site training to customers as needed.
• Provide emergency and warranty services as required.
• Create and maintain test records and as-built documentation.
• Conform to project site safety and housekeeping requirements.
• Assist and support in basic field startup using standard startup and checkout processes.

Assist senior-level technicians and/or project managers in providing input to maintain as-built markups for field-directed changes to design documentation

Qualifications / Must-Have Requirements

2+ years of experience troubleshooting and servicing commercial HVAC, Building Automation Systems (BAS), Facilities Management, Energy Management, or Building Controls systems

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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