Optometric Technician / Medical Assistant

Optometric Technician (No Experience Required – We Train the Right Person)

Who This Role Is For

This is not a typical “medical assistant” job.

We are a high-performing, patient-first optometry practice that operates with urgency, precision, and intention. Our technicians are not just completing tasks. They are a critical part of creating an experience patients remember and talk about.

We will train you on all technical skills. We will not train mindset, energy, or accountability.

The Reality of This Role

• This is a fast-paced environment where multiple patients need your attention at once
• You will be expected to stay composed, focused, and friendly even when things don’t go as planned
• Details matter. Small mistakes impact patient care and the entire team’s flow
• You will receive direct feedback and are expected to adjust quickly
• You will be interacting with patients all day. Your energy and communication matter

If you are looking for a slow, predictable, low-pressure job, this is not it.

What Success Looks Like

You will thrive here if you naturally:

• Take ownership. When something goes wrong, you address it instead of deflecting
• Stay calm and solution-focused under pressure
• Listen carefully, ask questions, and avoid guessing
• Adjust quickly when coached without becoming defensive
• Bring consistent positive energy to every patient interaction
• Pay attention to details like names, instructions, and timing
• Follow through. If you say you’ll do something, it gets done

This Is NOT the Right Role for You If You:

• Get overwhelmed when things move quickly
• Need constant direction instead of taking initiative
• Struggle receiving direct feedback
• Tend to blame others or make excuses when mistakes happen
• Prefer doing the minimum rather than improving

What You’ll Be Doing

We will train you to:

• Perform patient pre-testing and gather accurate histories
• Prepare patients for the doctor and guide them through the visit
• Document findings in the electronic health record
• Perform diagnostic testing (visual fields, imaging, etc.)
• Assist doctors during exams (scribing)
• Communicate clearly with patients and team members
• Support front desk and patient flow when needed

What We Value

• Walk the Walk: We do what we say and own our mistakes
• Shift the Paradigm: We challenge “normal” and create standout experiences
• Think Big: We don’t settle for average performance
• Be Family Oriented: We treat patients and teammates with genuine care
• Grow: We expect you to improve continuously
• Deliver Happiness: Every interaction matters

Application Requirement (Important)

To be considered, include the word “clarity” in one of your application responses so we know you read this fully.

Final Note

We are not looking for the most experienced candidate. We are looking for the right person who will grow, contribute, and elevate the team.

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