Wellness Director - The Summit of Germantown

Inspire Wellness and Connection in Memphis!

Grace Management, Inc. is seeking an energetic and compassionate Wellness Director to support the vibrant senior living community of The Summit of Germantown in Memphis, TN.

In this key leadership role, you’ll champion residents’ physical, emotional, and social well-being—developing engaging programs, fostering healthy lifestyles, and creating a sense of community that truly feels like home.

At Grace Management, we believe “It’s not like home. It is home.” For more than 40 years, we’ve built a reputation as one of the nation’s top senior living operators by putting people first—cultivating a culture of compassion, collaboration, and meaningful connection every day.

About the Role

The primary responsibility of the Wellness Director is to oversee all aspects of the Wellness Department so that residents receive excellent physical and psychosocial care in a manner that promotes dignity, choice, and individuality. The Wellness Director position reports to the Executive Director, and must be an RN or LPN.

Responsibilities

• Monitors and assures quality in all aspects of wellness program including medication management, provision, and documentation of services, follow through of physician orders and family/resident requests, assessments, and service plans.
• Hires, supervises, motivates, and evaluates all wellness department associates; Plans, schedules, and assigns work to wellness department associates to ensure coverage on a 24/7 basis; Promotes and facilitates interactive problem solving with associates. May provide support to the wellness department by serving on-call for staffing assignments and questions.
• Serves as a liaison with the hospital personnel, physicians, community organizations, and other health related service agencies to provide care to the residents.
• Maintains professional demeanor at all times when interacting with residents and families; Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
• Conducts pre-occupancy level of care evaluations on all potential residents and assures completion of on-going evaluations and service plans.
• Directs and supervises medication program, including but not limited to medication administration.
• Ensures all medications have proper orders and labels.
• Provides case management services to residents and coordinates interdisciplinary service plan meetings with residents and families as care needs change.
• Coordinates move-ins and assures timely completion of all required move-in documentation.
• Investigates and documents resident and associate incidents, identifies safety hazards, and institutes corrective action in a timely manner; Shares in the responsibility for providing and maintaining an environment that is conducive to the safety and physical and emotional well-being of residents and associates.
• Maintains and monitors resident charts to assure necessary care and services are being given and to assure compliance with state regulations.
• Assures follow-up with dietary and pharmacy consultant recommendations.
• Coordinates services with Home Health, Rehab, Lab, Podiatrist, and/or Hospice services as needed.
• Conducts new associate orientation; Coordinates and provides initial and on-going in-service training.
• Understands and uses Centers for Disease Control and Prevention Standard Precautions, OSHA's Occupational Exposure to Bloodborne Pathogens standard, and follows established infection control procedures, hazardous communication, and other safety rules.
• Operates designated medical equipment, copy, scan, fax machines, and telephone.
• Monitors care staff proficiency in caregiving; Completes clinical skills competency evaluations.
• Submits information for the budget; Keeps department expenses within approved budget guidelines.

Qualifications

• Must be a licensed Registered Nurse (RN) or LPN.
• Minimum of two years of experience in Assisted Living and/ or Memory Care setting preferred.

Required Skills

• Must possess a high degree of interpersonal skills and capability of relating to a variety of people and personalities; Considerable initiative, judgment, and leadership skill are also required.
• Must possess strong organizational and time-management skills.
• Be in good physical health and free of communicable diseases; Lifting, bending, and pushing medication cart about residence is required; Must be able to lift 40 pounds.
• Completion of drug testing and criminal background check upon hire and upon request of supervisor.

Equal Opportunity Statement

Grace Management is an equal opportunity employer to all regardless of race, color, age, origin, disability, history of disability, ancestry, gender, religion, marital status, sexual orientation, veteran or active military status, or other factors prohibited by law, and commits to prohibiting harassment or retaliation based on any of these factors.