Systems Administrator II

Systems Administrator IIDesign streets that move people—not just cars. At Toole Design, we're leading the way in creating safer, more connected communities through sustainable multimodal transportation design. We're looking for a Systems Administrator II to join our IT team. We have a cloud-native identity and device management architecture aligning with Microsoft's modern best practices, so you'll focus on improving systems and efficiency, not patching legacy infrastructure.Why You'll Love Working HereWe're a purpose-driven team of technical experts and operations professionals who believe streets should work for everyone. At Toole Design, you'll join a collaborative environment where operations professionals work alongside industry leaders, with mentorship and development opportunities designed to help you grow your expertise.We offer:A collaborative, inclusive culture that supports your growth and advancementA flexible hybrid schedule: 3 days in the office and 2 days remotely8 paid holidays; and at least 16 days of PTO accrual annuallyCompetitive salary, excellent benefits, and transportation perksThe opportunity to support projects that improve lives—advancing safe, inclusive design grounded in ethics, empathy, and equityWhat You'll DoYou'll be a key part in keeping Toole Design's technology running smoothly across our 24 office locations and remote teams, keeping our enterprise technology dependable and our teams productive. You'll help design, maintain, and continuously improve our infrastructure, ensuring secure, reliable systems that keep our teams connected and productive. You'll provide Tier 2 helpdesk support; configure, maintain, and troubleshoot cloud services, hardware, and software; and take ownership of IT projects from planning through completion. You'll bring a collaborative, customer-first approach to directly helping staff solve problems and mentor junior IT team members to help build a collaborative, continuously learning team. Along the way, you'll have the opportunity to influence technology decisions, lead meaningful initiatives, and continue to grow your technical expertise alongside a collaborative IT team.Join Us. Make an Impact. We're proud to be an ENR Top 500 design firm with one of the lowest turnover rates in the industry. If you're ready to do meaningful work with a supportive, talented team—apply today.We are targeting a salary range of $93,000 to $103,000 for this position.At Toole Design, we foster a collaborative culture and welcome people of all backgrounds to help build more inclusive communities. We strongly encourage women and applicants from underrepresented communities—people of color, LGBTQIA+, immigrants, first-generation college students/graduates, those with disabilities and people at all the intersections in between—to apply. We're proud that about half our managers are women and we are committed to diverse leadership that reflects the communities we serve. Toole Design is a woman-owned, equal opportunity employer (EO/AA/VEV/Disabled employer).Requirements5+ years of hands-on systems administration / IT experience, including Tier 2 supportAssociate's degree or comparable technical training and experienceStrong written and verbal communication skills, with the ability to build relationships and collaborate effectively across all levels of the organizationExperience implementing identity as part of a Zero Trust model - such as Conditional Access, PIM, SSO/SCIM (preferably Entra ID)Experience with endpoint management and application deployment (preferably Intune)Scripting and automation experience (PowerShell and Microsoft Graph preferred); familiarity using AI coding assistants to speed automation work is a plusWorking knowledge of networking, Wi-Fi, and firewallsExperience managing multiple projects to scope and scheduleStrong attention to detail and organizational skillsAbility and willingness to travel occasionally (3-6 times per year), as needed, to support business or project needs