Care Manager - Long Term Care

Care Manager

SMP Health – St. Catherine North | Fargo, ND

SMP Health is seeking a compassionate and resident-focused Care Manager to join our team at St. Catherine North . In this role, you will serve as an advocate, resource, and support person for residents and their families throughout their long-term care journey. You will work closely with residents, families, and the interdisciplinary team to promote quality of life, support care planning, and ensure person-centered care.

This is a rewarding opportunity for someone who is passionate about building relationships, supporting resident well-being, and helping individuals navigate life in a long-term care setting.

Responsibilities

• Serve as an advocate for residents, supporting resident rights, dignity, and choice
• Build positive relationships with residents and families
• Complete psychosocial assessments and participate in care planning
• Support residents through adjustment, behavioral, emotional, and social challenges
• Facilitate communication between residents, families, and care teams
• Coordinate family meetings and care conferences as needed
• Assist with discharge planning and coordination of community resources
• Collaborate with nursing, therapy, activities, dietary, and leadership teams
• Maintain accurate documentation and support regulatory compliance
• Promote resident engagement, independence, and quality of life programs

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Gerontology, or a related field preferred
• Licensed Social Worker preferred
• Experience in long-term care, healthcare, social services, or case management preferred
• Knowledge of resident rights, care planning, and long-term care practices
• Strong communication, conflict resolution, and interpersonal skills
• Ability to build relationships with residents, families, and team members
• Strong organizational and documentation skills
• Ability to work collaboratively within an interdisciplinary team

Pay & Benefits

Competitive pay based on experience.

Benefits include:

• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Life Insurance
• Flexible Spending and Health Savings Accounts
• Tuition Reimbursement
• Employee Assistance Program
• Referral Program
• Opportunities for Advancement

Schedule

• Full-time 8:30am - 5:00pm
• Primarily day shift hours
• Occasional evening or weekend participation for resident or family-related activities as needed

Why Join SMP Health?

At St. Catherine North , resident care extends beyond physical health. As a Care Manager, you will play a vital role in supporting residents' emotional well-being, advocating for their needs, and helping them maintain meaningful connections and purpose. Join a supportive team dedicated to providing compassionate, person-centered care in a mission-driven environment.

SMP Health is an Equal Opportunity Employer.