Portfolio Service Desk Leader - AI-Driven MSP Operations
$100k - $125kF3 Design
F3 Design is looking for a Multi-Site Service Desk Manager in the US. The successful candidate will oversee service desk operations across various locations, ensuring consistent quality and performance. Responsibilities include auditing service boards, establishing efficiency standards, and coaching local managers. Candidates should have 5–7 years of operational experience within an MSP, management capabilities, and familiarity with PSA tools. The position includes approximately 50% travel, fully covered by the company, with a competitive salary range of $100,000 to $125,000 per year. #J-18808-Ljbffr F3 Design
- shieldtp is seeking a Service Desk Portfolio Manager to oversee service desk operations across multiple locations. The role involves ensuring high performance and consistency... .... The ideal candidate will be a hands-on leader with a focus on continuous improvement,...OperationsLocal area
- Citibank (Switzerland) AG in Tampa, FL seeks a visionary Services Operations Capabilities Lead to drive end-to-end AI/tooling adoption and scalable operational capabilities across Services Operations. The role emphasizes strategic roadmap, enterprise alignment, and cross...Operations
$100k - $125k
Multi-Site Service Desk Manager Department: IS&T... ...The Service Desk Portfolio Manager is a senior, hands‑on operations leader responsible for the... ...every Shield‑acquired MSP. This role does... ...leadership, our internal AI team, and the... ...clear, narrative‑driven monthly and...OperationsFull timeLocal areaRemote work- Bristol Myers Squibb is seeking a Director of Global Operations Transformation in People Services to lead a global team delivering HR services with... ...delivery. You will drive automation, data-driven improvements, and AI-enabled initiatives across HR operations, aligning...OperationsWorldwide
$100k - $125k
Shield seeks a Service Desk Portfolio Manager to lead operations across its MSP portfolio, ensuring service desk excellence. You will drive consistent performance and coaching for local managers, with hands-on involvement and significant travel for collaboration. This...OperationsRemote jobLocal area- The Service Desk Portfolio Manager is a senior, hands‑on operations leader responsible for the health, performance, and consistency of... ...operations across every Shield‑acquired MSP. This role does not replace the... ...leadership, our internal AI team, and the service desk teams...OperationsLocal area
$119.68k - $179.52k
Overview We are seeking a visionary Services Operations Capabilities Lead. This... ...and scaling of best-in-class AI/tooling across Services... ...and is a proven transformation leader with expertise in AI implementation... ...automation and AI-driven solutions, and the effective...Operations- Citigroup's Know Your Client (KYC) team in Tampa is seeking a senior leader to drive transformation with AI, automation, and analytics to strengthen onboarding, due diligence, and regulatory compliance. You will partner with global KYC management to shape the control environment...Operations
- ...Clear Sight Partners in Tampa, Florida is looking for a Front Office Specialist who will manage front office operations including appointment scheduling, insurance verification, and customer inquiries. This role requires strong communication skills and experience in a...OperationsWork at office
- ...Tampa, Florida, to manage day-to-day IT operations for a growing healthcare organization. You will oversee IT help desk operations, maintain systems, and support users while improving service delivery through automation and AI tools. The ideal candidate has over 2 years...OperationsFull time
- ...organized, proactive program operations specialist to support the chief... ...Attend key meetings, review AI notes and tasks for accuracy,... ...across a diverse brand portfolio. You'll work with a collaborative... ...collaborative team that values both data-driven decision-making and creative...OperationsFor contractorsWork at office
- Opswat, a leader in cybersecurity, seeks a Senior Marketing Operations Manager in Tampa, Florida. This role involves managing inbound and outbound demand, improving... ...operations expertise are required, with a focus on AI and cross-functional teamwork. The position...Operations
- Citi is seeking a visionary Services Operations Capabilities Lead to drive end-to-end AI/tooling implementation and scale across Services Operations in Tampa, FL. The role requires deep domain knowledge of Services operations, large-scale program management, and cross-...Operations
- Sight360 in Tampa, Florida is seeking a Front Office Specialist to provide exceptional customer service by managing front office operations including scheduling appointments and verifying insurance. This role involves direct interaction with patients and ensures compliance...OperationsWork at office
- ...audit, tax and advisory services for organizations in... ...industries. Our growth is driven by delivering real... ...blueprints for complex, AI-powered services Champion... ...Design, or UX, with a portfolio showcase of leadership... ...and safeguard business operations and company reputation....OperationsH1bLocal area
$85k - $100k
...Associate in Tampa, Florida, who will take ownership of deal desk operations. Key responsibilities include managing the quote-to-cash workflow... ...$85,000–$100,000 with the opportunity for professional growth in a collaborative and AI-focused environment. #J-18808-Ljbffr...OperationsRemote work- Activated Insights in Tampa, Florida, is seeking a driven Marketing Operations Specialist to enhance their marketing team. This role involves optimizing demand generation efforts, executing campaigns, and managing key marketing technologies like HubSpot and Salesforce....Operations
- ...and compliance challenges while leveraging AI and analytics. By transforming data into... ...proficient-level end-user proactive operations support to our company’s customers. This... ...Required Prerequisites Technical Customer Service: 2 years (Required) Cloud knowledge of...OperationsFull timeWork experience placementRemote workFlexible hoursRotating shiftWeekend work
- Avenue5 Residential is seeking a Centralized Operations Specialist to manage property operations... ..., communication, and customer-service skills, plus familiarity with Yardi Voyager... ...similar systems. A proactive, accuracy-driven approach is essential. #J-18808-Ljbffr...OperationsWork at officeLocal areaRemote work
- ...and maintain trusted, scalable software in a secure environment, leveraging AI-enabled tools to enhance test requirements analysis, automation, and code review. You will collaborate with Operations, Product, and Technology teams, develop production-ready code, and drive...Operations
- ...and IT functions. The successful candidate will be responsible for financial reporting, analyzing product costs, and supporting operations with efficient processes. This dynamic role requires a Bachelor's degree in Accounting or Finance, with a strong focus on financial...Operations
- Amentum is seeking a Senior Social Scientist to support US Operations in the Information Environment and Military Psychological Operations.... ...assessment strategies, and advising military leadership using advanced AI-supported analytical tools. Responsibilities include delivering...Operations
- Regions Bank in Tampa, Florida is seeking a Branch Manager responsible for overseeing branch operations while leading a team dedicated to improving customers' financial wellness. The ideal candidate will drive sales performance and ensure compliance with banking standards...Operations
- ...delivering impactful customer experiences and driving sales. This position involves overseeing daily operations, training Retail Associates, and ensuring exceptional service throughout games and events. The ideal candidate will possess strong communication skills and a...Operations
- ...information, formulate hypotheses, and communicate recommendations effectively. You will collaborate with stakeholders on Talent Service portfolios across suppliers, driving data-informed decisions for better organizational strategy. With a focus on professional growth,...
- Culmen International is seeking a Sr. Operations Analyst for USSOCOM support at MacDill AFB in Tampa, FL. This role emphasizes data-driven insights and strategic coordination to assist senior military leadership. The ideal candidate will analyze organizational plans and...Operations
- ...community. ABOUT THE ROLE: As a Service Leader at Naked Farmer, you will embody the role... ...team, and managing efficient service operations. You will be hands-on, working alongside... ...pursuit of culinary excellence. If you are driven by a sense of purpose and a craving for...OperationsLocal areaFlexible hoursShift work
$100k
...position.The Club Manager is the leader of a BJ's club. Responsible for leading the operations and profitability of the club,... ...leading value on merchandise and services, excellent member experience, managing... ...recognize the growing role of AI tools, including ChatGPT, and...OperationsWeekly payLocal areaHome officeFlexible hoursShift work- VanEck in Tampa, FL is seeking a motivated recent graduate for a portfolio accounting role. You will work on internal books and records for assigned portfolios, support monthly performance reporting, and assist with daily reconciliations across systems. The ideal candidate...Operations
- Culmen International is seeking a Sr. Operations Analyst for USSOCOM support at MacDill AFB in Tampa, FL. The role requires applying scientific... ...candidate will support senior military leadership through data-driven insights and operational modeling, ensuring effective...Operations
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