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Portfolio Service Desk Leader - AI-Driven MSP Operations

$100k - $125k

F3 Design

F3 Design is looking for a Multi-Site Service Desk Manager in the US. The successful candidate will oversee service desk operations across various locations, ensuring consistent quality and performance. Responsibilities include auditing service boards, establishing efficiency standards, and coaching local managers. Candidates should have 5–7 years of operational experience within an MSP, management capabilities, and familiarity with PSA tools. The position includes approximately 50% travel, fully covered by the company, with a competitive salary range of $100,000 to $125,000 per year. #J-18808-Ljbffr F3 Design

Vacancy posted 2 days ago
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