Fulfillment Coordinator

Job Title

Basic Functions:

Schedule and coordinate Fulfillment work flow.

Wave Orders

Monitor shorts, work with Warehouse to resolve

Monitor open orders, ensuring orders ship/close in a timely fashion

Communicate with Client Services on order inquiries.

Assist with QC of Orders

Packing

Shipping

DDR Match up

Ensure all production operations are in compliance to ISO 9001 and company standards.

Duties / Responsibilities:

Assist management with daily priorities.

Distribute orders with proposed completion dates.

Confer with department manager to determine progress of work and provide information on changes in schedules or due dates.

Compile reports concerning progress of work and downtime due to machine failures and equipment.

Appraise appropriate personnel of production delays.

Ensure all documentation and procedures are performed according to quality, productivity, and efficiency standards.

Evaluate workflow and suggest process improvements to increase productivity and efficiency.

Attend department meetings as required.

Ensures a strong commitment to quality and adheres to all ISO 9001 related standards.

Complies with all safety policies and reports any safety issues immediately to a manager.

All other duties/ responsibilities as deemed appropriate by management.

Displays behavior and judgment that consistently upholds Hibbert ACT values.

Knowledge, Skills, and Abilities:

Understanding of ISO 9001 procedures and documentation requirements for fulfillment.

Solid understanding of basic PC applications including Microsoft Word and Excel.

Strong project management skills.

Excellent prioritization, organizational and problem solving skills.

Effective written and verbal communication skills.

Ability to handle multiple tasks in a fast paced environment.

General math skills.

Must demonstrate working proficiency of the English language

Can effectively communicate with, but not limited to, English speaking employees/other business contacts (contractors, customers, vendors, etc)

Successfully comprehends business materials written in English ( job assignments, instructions, etc)

Ability to learn cGMP requirements as it relates to their role -- required prior to working on cGMP service lines.

Ability to learn PDMA requirements as it relates to their role -- required prior to working on Prescription Drug service lines.

Qualifications:

Education: High school diploma/GED.

Physical Demands: Heavy lifting to 50 lbs.

Experience:

Learning Curve:

Prior Experience: One year production experience.

This description reflects in general terms the type and level(s) of work performed. It is not intended to be all-inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Management reserves the right to assign, change or modify job duties at any time in order to have the job and business function in an orderly and profitable manner.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.