Emergency Ops and Medical Transport Manager

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Introduction

Do you want to join an organization that invests in you as a(an) Emergency Ops and Medical Transport Manager? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Emergency Ops and Medical Transport Manager like you to be a part of our team.

Job Summary and Qualifications

This position serves as Manager, Enterprise Emergency Operations & Clinical Medical Transport within the Clinical Services Group - Enterprise Emergency Operations and Medical Transport. Charged with the program management of assigned HCA Emergency Operations and Clinical Medical Transport strategies to provide high quality care to our patients and the communities we serve.

Responsibilities may include, but are not limited to: support and collaborate with the AVP and VP of Enterprise Emergency Operations and CSG Medical Transport, and the regional and Corporate medical transport leaders from the Patient Logistics Centers, as an enterprise leader in support of the emergency operations and medical transport programs and other Enterprise initiatives. The Manager, Enterprise Emergency Operations and Clinical Medical Transport will be responsible for clinical medical transport program management and strategy, the implementation of departmental short and long-term strategies and goals; enterprise evaluation for preparedness and emergency response; and management of emergency response planning and incident action planning.

Emergency Operations:

• Develop a portfolio of operational playbooks, along with subject matter experts.
• Coordinate with federal, state, and local agencies.
• Coordinate emergency planning within the HCA enterprise as well as local government, state and federal agencies, and the private sector
• Participate as a member of the Emergency Operations Center team during emergency activations
• Conduct threat and hazard vulnerability assessments, perform impact analysis in the areas of clinical and business operations
• Develop and administer emergency management programs including planning, drills, and training
• Collaborate with supply chain, staffing workforce solutions and contractors to ensure emergency supplies and equipment, staff and resources are available at all times
• Ensure timely and accurate emergency planning by developing and monitoring content on the SharePoint website, as well as designated incident management systems
• Organize, design and conduct drills and clinical trainings sessions. Work with Divisions and Facilities to ensure their emergency response teams are prepared and equipped for emergency response (On-site travel will be required)
• Serve as the liaison for up to five Divisions. Coordinate EOC participation in Enterprise disaster exercises and attend joint preparedness meetings with HCA Division leaders.
• Partner with HCA Service Lines to ensure all hazards emergency preparedness within each area or discipline.
• Coordinate joint exercises with internal stakeholders and external partners.
• Coordinate, problem solve, and manage expectations within all levels of organization. Coordinate and work with divisions, facilities, multi-disciplinary teams, including clinical and non-clinical staff in order to develop and implement procedures and programs

Medical Transport Operations:

• Provide organizational and project support to the Enterprise-wide Medical Transport Physician Medical Directors collaborative
• Provide clinical transport expertise and support for developing EMS crew clinical competency standards, training, and continuing education to ensure clinical practice guidelines
• Lead creation of standard clinical protocols in collaboration with clincal leaders from the Patient Logistics Center
• Collaborate on a routine basis with clinical leaders from the Patient Logistics Center on quality indicators, quality reviews, and root cause analysis case reviews
• Provide oversight and project management support to HCA's Enterprise Emergency Operations Ground and Air Mass Patient Movement Programs
• Provide clinical subject matter expertise and field support for Enterprise-wide medical transportation technologies; ensure alignment with clinical pathways and protocols

Quality:

• Manage Enterprise-wide quality, compliance and accountability with GAMUT platform
• Creation and maintenance of appropriate data, metrics and reporting of GAMUT program
• Serve as a corporate liaison in creating standard clinical competencies, new hire training and re-current SIM training
• Assist with development and maintenance of Enterprise-wide accreditation (e.g. CAMTS)

Specialty Services:

• Serve as a liaison for Enterprise-wide transplantation service line
• Serve as a liaison for Enterprise-wide NICU/PICU/HROB service lines
• Represents CSG at relevant internal/external meetings
• Establish medical transport clinical quality management programs

EDUCATION & EXPERIENCE

Bachelor's degree in nursing, emergency management, health sciences, industrial safety, or law enforcement, with related emergency management/operations field experience and 5 plus years related experience, in addition to a current Paramedic certification. Flight Medical Transport experience.

• Moderate travel: 50%

• 24/7 On-Call for Enterprise Emergency Situational Awareness and Response Travel and working locations may include short-to-no-notice deployments into disaster areas and/or austere conditions for prolonged periods of time up to and beyond two-week intervals. Work hours and work days during these deployments are highly variable and may require intervals of 12-hour shift working days.

HCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Emergency Ops and Medical Transport Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.