Receptionist

Responsibilities Three Trails Behavioral Hospital in the area of Independence, MO is actively hiring Receptionist for our Intake Department. Our front desk team plays a vital role in creating a welcoming first impression for patients, families, and visitors. The Receptionist serves as the first point of contact for the hospital, providing professional, friendly, and efficient front desk support. This role is responsible for greeting visitors, managing calls, and assisting with administrative tasks to support daily operations. The name Three Trails was selected to honor the historical significance of the city of Independence as the starting point for the Santa Fe, Oregon and California Trails. The logo icon is a compass, which is symbolic of wayfinding, and metaphorically the personal journey to recovery. The Groundbreaking for the new hospital was held in January 2025. Beam topping was held in July 2025. The facility is expected to open in the second half of 2026. Receptionist will: Greet and check in patients, families, and visitors for intake and admissions Answer and route incoming calls related to admissions and inquiries Assist with intake documentation and ensure accuracy of patient information Verify basic patient information and assist with registration processes Maintain confidentiality in compliance with HIPAA regulations Monitor and maintain a professional, welcoming reception area Provide general information about services and admission procedures Three Trails Behavioral Hospital will: Serve children and adolescents, adults and seniors with innovative and evidence‑based inpatient behavioral healthcare focused on individual needs and comfort. Create more than 200 new, full‑time jobs including nurses, clinicians, therapists, technicians and administrative staff, when the facility is fully operational. Be located at the intersection of I‑70 and Little Blue Parkway, adjacent to the Children’s Mercy Hospital Outpatient Clinics. Feature 120 licensed beds ready to meet the mental health needs of the surrounding community. Span more than 88,000 square feet, and will include an activity yard and gym. Full‑time Benefits Include: Competitive Compensation and Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plan Employee Assistance Program available for employees and family 401(K) with company match and discounted stock plan Basic Life Insurance and Optional supplemental life insurance Career development opportunities across UHS and out 300+ locations Challenging and rewarding work environment More Information is available on our benefits Guest Website: benefits.uhsguest.com Qualifications High school diploma or equivalent required Previous receptionist, admissions, or healthcare administrative experience preferred Strong communication and customer service skills, especially in sensitive situations Ability to multitask in a fast‑paced, high‑volume environment Basic computer proficiency (EHR systems and Microsoft Office preferred) Professional, calm, and compassionate demeanor Experience in behavioral health or hospital setting is a plus EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Universal Health Services