SaaS Product Support Specialist I
United States Digital Space LLC
United States Digital Space LLC is seeking a Product Support Specialist Level I to handle inbound inquiries and assist professionals across the U.S. and Canada with SaaS questions and subscription management. You will collaborate with multiple teams to ensure a high level of customer satisfaction and software engagement. The ideal candidate is tech-savvy, reliable, and relationship-oriented, thriving in a fast-paced, change-driven environment that emphasizes excellent service. #J-18808-Ljbffr United States Digital Space LLC
$131.04k - $210k
...to build beneficial AI systems. About the role As a Product Support Specialist, you'll be at the front lines of safely delivering AI to... ...account and engineering teams Fluency with APIs and technical SaaS products; you read technical docs with ease and can reason...SuggestedContract workWork at officeVisa sponsorshipFlexible hours- ...looking to hire in all departments as we scale. Client Support Specialist As a Product Support Specialist , you will be a key liaison between... ...-facing or support role, preferably in a B2B, fintech, SaaS, or startup setting. Have demonstrated experience in...SuggestedFull timeWork at officeRelocation
$70k - $80k
...0,000.00/yr About the Company Liquid Barcodes is a leading SaaS technology platform specialising in loyalty and subscription... ...exciting scale‑up journey and expanding our US team with a Product Support Specialist who will play a key role in supporting our product...SuggestedWork experience placementRemote work$131.04k - $210k
...together to build beneficial AI systems. About The Role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to... ...priority support team Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease...SuggestedContract workWork at officeVisa sponsorshipFlexible hours- ...Capital in New York is seeking a motivated Client Support Specialist who will be the key liaison between clients and the product team. You will respond to client inquiries,... ...experience, particularly in a fintech or SaaS setting. Join us in our fast-paced, team-oriented...SuggestedImmediate start
$120k - $130k
...from our employees directly on our Glassdoor page! Enterprise Product Support Specialist Our customers are some of the most innovative and high-... ...fluent in APIs, complex data integrations, log analysis, and SaaS architecture, with the ability to troubleshoot across...Shift work- United States Digital Space LLC is seeking a Product Support Specialist for a fully remote role serving EU time zones. You will be the first point... ...success. The ideal candidate has 1-4 years in technical SaaS support, strong English communication, and familiarity with...Remote job
- Job SummaryTo gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management and lead efforts in executing clinical trials and product conversions...Full timeLocal areaRemote work
- Join to apply for the Product Support & QA Specialist role at Adriel . This range is provided by Adriel. Your actual pay will be based on your skills... ...to learn more. Base pay range Adriel is a fast-growing SaaS company that gives marketers a single, real-time view of all...Full timeRemote workFlexible hours
- A fast-growing SaaS company is looking for a Product Support & QA Specialist to join their Customer Success & Product Insight team. This fully remote role involves troubleshooting, enhancing user experience, and providing front-line support while collaborating with international...Remote job
- ...Product Support Specialist @ Clay Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a Product Support Specialist, you play a pivotal role in collaborating closely with our customers, ensuring they maximize...
$225k - $360k
...next. We recently launched a new ad-supported tier to offer our members more choice in... ...of content. The Netflix Advertising Product Operations team accelerates product outcomes... ...We are seeking a Senior Product Support Specialist to own the knowledge architecture and...Hourly payFull timeImmediate startFlexible hours$93k - $135k
...Product Support Specialist Cooley is seeking a Product Support Specialist to join the Innovation team. Position summary: Cooley Innovation embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward...Full timeTemporary workWork at officeFlexible hoursWeekend work- ...Job Summary To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management and lead efforts in executing clinical trials and product...Local areaRemote work
- ...escape incidents according to standard operating procedures. Provide first-level support for both external and internal customers, identifying issues that need attention from Engineering or product teams. Interact with team members, management, internal departments, and...
$24 - $26 per hour
...fingerstick or time-consuming venous draw. Since then, our products have been used in pharmaceutical clinical trials, by Olympians... ...across the US. We're looking for a detail-oriented Product Support Specialist to handle customer and patient inquiries and manage account...Work at office$75k - $80k
...billion, saving 15 hours a month on average. In both our product and our workplace, we’re intentional about making work more... ...About the role Were looking for an enthusiastic Product Support Specialist to advocate for our customers. You should be excited to help...Remote workFlexible hours- ...started. The latest in the family of Penta products is STRUXI Labor Cost Management, a... ...the STRUXI Labor Cost Management Product Specialist you’ll be the primary resource optimizing... ...implementing and using STRUXI via help center support ticket. Schedule and conduct sessions...Full timeRemote workFlexible hours
- ...first Vertical Tubeless Boiler in 1949. With our expansion of products and knowledge throughout the years, we are well known in... ...Requirements OVERALL RESPONSIBILITY The Aftermarket Product Support Specialist is responsible for providing support to the customers through...Work at officeLong distance
- AllTrails is seeking a Product Support Specialist to bridge customers and product teams, helping users resolve issues across iOS, Android, and web. You will capture feedback, identify bugs, and work with Product, Engineering, and Marketing to prioritize fixes that improve...Remote job
$20 - $21 per hour
...Service Representative to handle B2C inquiries remotely. You will assist customers with Kohler and Sterling plumbing products, troubleshoot issues, and support order placement while delivering empathetic, high-quality service. The role requires a high school diploma and 1+...Remote job- Archlabs.com is seeking a Client Support Specialist to play a pivotal role in delivering a seamless client experience in New York City. You will tackle user inquiries, resolve problems, and collaborate with teams to enhance user satisfaction. This opportunity is ideal...Work at office
- Tasso, a Seattle-based health-tech startup, seeks a detail-oriented Product Support Specialist to manage customer and patient inquiries, account setup, data entry, and file transfers for the Customer Service team. The role reports to the Director of Customer Service and...
- ...provides a fantastic opportunity to assist customers with their Apple product-related inquiries. You will be responsible for delivering... ...work independently in a fast-paced remote environment. Join us and be part of the Apple support community! #J-18808-Ljbffr MaziCToolsRemote job
- A technology company is seeking Product Support Specialists in North America who will address customer inquiries and handle complex product issues. The role requires a dedication to problem-solving and customer satisfaction, with the opportunity to influence support processes...Remote jobWeekend workWeekday work
- Hitachi Construction Equipment is seeking a Strategic Accounts Machine Product Support Specialist who will report to the Manager of Technical Support. The role combines customer service with account management, assisting customers with day-to-day inquiries and troubleshooting...Remote job
- Sendoso is seeking a Customer Support Specialist to be the first point of contact for customers,... ...and email tickets. You will work with Product and Engineering to diagnose issues, create... ...value from Sendoso’s features. A SaaS support background and strong communication...Remote jobShift work
- A healthcare technology company is looking for a Healthcare SaaS Support Specialist to provide frontline support for users, including clinicians and staff, through various channels. The role requires 3+ years of experience in customer support, preferably within the healthcare...Remote job
- foreUP is seeking a Customer Support Specialist I to handle incoming calls and provide initial troubleshooting for our SaaS products, enabling first touch resolution wherever possible. You will triage requests by gathering information, documenting issues in the ticket system...Remote job
- Huzzle is seeking a high-energy, empathetic Customer Support Specialist to be the primary contact for a growing B2B SaaS platform serving US-based clients. You will own ticket handling, guide users through complex workflows, and escalate issues to ensure customers derive...Remote job
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