Catering Service Attendant

Catering & Events by The Yacht Club is seeking a Catering Service Attendant to be part of our event execution team, responsible for delivering exceptional front-line service that reflects the elegance and precision of our brand.

Catering & Events by The Yacht Club

The Yacht Club is a waterfront dining, drinking, and events destination – a full New York City block in the sky – on the 10th floor of Chelsea's 1930s masterpiece of industrial architecture, the landmarked Starrett Lehigh building.

Job Overview

Position Summary

The Catering Staff member is an essential part of our event execution team, responsible for delivering exceptional front-line service that reflects the elegance and precision of our brand. This role focuses on hands-on service delivery, working collaboratively with the catering team to ensure every guest receives outstanding hospitality. As a key member of the service team, this individual contributes to flawless event execution by following established protocols, maintaining high service standards, and supporting the seamless flow of events. From setup through breakdown, the Catering Staff member ensures that service runs smoothly and client expectations are exceeded through attentive, professional service.

Ideal candidates possess strong hospitality instincts, attention to detail, and a genuine passion for guest service. The ideal candidate should be able to bartend and serve , bringing both beverage preparation expertise and professional table service skills to enhance the overall guest experience. Above all, they are committed to excellence and teamwork, ensuring every event reflects the prestige and professionalism our clients expect. Flexibility is essential, as this role requires availability for nights, weekends, and holidays.

Essential Duties & Responsibilities

• Follow Banquet Event Orders (BEOs) to ensure event details are executed to specification. 
• Participate in pre-event briefings to understand event timeline, floor plan, client expectations, and service standards.
• Execute setup, service, and breakdown duties.
• Execute serving or bartending duties based on scheduled shift assignments
• Support event flow by adapting to real-time adjustments and timing changes.
• Strictly follow safety protocols outlined in the safety plan and report potential hazards to supervisors.
• Maintain compliance with health codes, proper food handling techniques, and safety protocols.
• Uphold sanitation standards, personal hygiene, and health regulations at all times. 
• Monitor food and beverage quality and presentation, reporting issues promptly to supervisors. 
• Set a professional example by arriving punctually, maintaining professional appearance, and actively engaging in service throughout the shift. 
• Support team members and contribute to collaborative problem-solving when challenges arise. 
• Foster a positive, service-oriented atmosphere and contribute to team camaraderie. 
• Serve as a service ambassador, ensuring every guest feels welcomed, attended to, and valued. 
• Anticipate guest needs and execute flawless service with attention to detail. 
• Handle guest interactions with professionalism and genuine hospitality. 
• Address minor guest concerns appropriately and escalate significant issues to supervisors. 
• Maintain the sophisticated service standards our clients and guests expect. 
• Contribute to a culture of excellence by maintaining high personal service standards. 
• Stay receptive to feedback and seek learning opportunities for professional growth. 
• Adapt to evolving service procedures and guest expectations.

Minimum Qualifications

• Minimum 1–2 years of experience in upscale catering, banquet, or hospitality service. 
• Background in both Serving and Bartending, as shifts are interchangeable.
• Knowledge of fine dining service standards, including plated, buffet, and cocktail reception formats. 
• Experience working with Banquet Event Orders (BEOs) and following detailed service specifications. 
• Strong communication and interpersonal skills; comfortable interacting with guests and team members. 
• Professional presence and demeanor; able to serve executive-level clients and high-profile guests. 
• Ability to multitask, follow directions, and adapt quickly in dynamic event environments. 
• Flexible availability, including evenings, weekends, and holidays based on event schedule. 
• Basic knowledge of wine and beverage service. 
• Detail-oriented with commitment to delivering polished, high-level guest experiences. 
• Team-oriented mindset with willingness to support colleagues and follow leadership direction.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during the entire shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 50 pounds.

Company Culture

We were raised in the hospitality industry and have come to believe that the highest calling is treating people well, making them feel at home, and communing over good food and drinks. It brings us all together. 

We believe everyone should work in an environment where they are well compensated, culturally enriched, and treated with respect. Across the spectrum of our workforce, our employees take home industry leading income.

Equal Opportunity Employer

SL F&B Management LLC DBA The Yacht Club Management Group NYC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state, or federal law.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

• Paid Safe and Sick Leave
• Commuter Benefits
• Employee Discount