Housekeeping Inspector/Supervisor

Overview The Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) is responsible for supporting the Director and Assistant Director of Housekeeping in the managing, training and coaching of all housekeeping associates, including Housekeeping Room Attendants, Housepersons and Public Area Attendants, to ensure the hotel’s quality standards are met. Additionally, based on business need, the Housekeeping Inspector/Supervisor will be expected to perform regular housekeeping duties as directed by resort management. Responsibilities Assist with the supervision, training, and coaching of housekeeping staff, ensuring they understand their duties and perform them efficiently. Thoroughly inspect the hotel’s guest rooms, common areas, and storerooms to ensure cleanliness standards are met. Update appropriate team members on the status of each guest room. Document the results of the room inspections, resolve deficiencies, and write work orders for maintenance issues. Inspect for any damages and immediately report to the manager. Efficiently manage, stock, and control linen, supplies, and equipment and closets. Perform cleaning duties based on business volume and the resort’s needs. Complete daily room assignments/section assignments for Housekeeping Room Attendants, Housepersons, and Public Area Attendants if needed. Coordinate with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction. Address guest concerns promptly and effectively, taking appropriate actions to resolve issues. Greet guests and provide prompt and courteous service. Clean the resort guest rooms/condos as required, including, but not limited to: dusting, vacuuming, changing linens, trash removal, cleaning bathrooms, kitchen area, and common areas. Other duties as assigned. Qualifications Work periods may vary, including weekends and holidays. Must be able to stand for long periods of time. Passion for providing exceptional service to guests and team members. Responsibility, reliability, and honesty. Teamwork and collaboration. Must be able to communicate clearly and professionally with guests, coworkers, and supervisors. Benefits

WEEKLY PAY!

Medical and Dental insurance. Supplemental insurance plans (Vision, Life, etc.) Paid Time Off. 401(k) retirement plan with company match. Bereavement Leave. Jury Duty Pay. Employee Assistance Program. David L. Brittain Scholarship Program. Tuition Reimbursement. Resort Accommodations Discount. And more! We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify. #J-18808-Ljbffr The Long Bay Resort