Leasing Consultant

At Fourth Street Residential, we value our associates and are committed to their growth and success. Our team members receive competitive compensation, consisting of a base salary and commission, as well as access to ongoing training and professional development opportunities to build their skills in property leasing and promote their well-being. We're seeking a highly motivated Leasing Consultant with excellent interpersonal skills and a passion for delivering exceptional customer service. If this sounds like you, we encourage you to apply today to become a part of our team! The Leasing Consultant is responsible for leasing apartment homes and maintaining a high level of customer service when interacting with prospects, residents, and team members. The Leasing Consultant responds to all rental inquiries by utilizing appropriate sales techniques, marketing plans, and approved marketing material in a dependable and consistent manner. Serve as a positive representation of Fourth Street Residential, always being consistently present, courteous, sympathetic, and efficient in handling resident requests and complaints. Be reliable, responsible, dependable, and fulfill obligations. Be honest and ethical. Be careful about detail and thorough in completing work tasks. Maintain composure, self-control, keep emotions in check, control anger, and avoid aggressive behavior, even in very difficult situations. Accept criticism and deal calmly and effectively with high-stress situations. Support the Community Manager by achieving the occupancy and rental goals of the property. Create an engaging, authentic, and genuine experience for prospects and current residents. Execute leasing workflow accurately and appropriately, including telephone, email, lead follow-up and marketing communication. Effectively drive traffic to the site through leasing and marketing campaigns. Responsible for achieving leasing and occupancy goals. Knowledge of current rental market, rates, sizes, locations, property policies and community amenities. Knowledge of application requirements, lease terms, screening processes and policies, and fair housing regulations. Accurate completion of application/lease form, collection of rental deposit, and maintenance of Resident and property files. Efficient and timely processing of all required administration forms, reports, and related information. Responsible for assisting in the collection of delinquent rent. Responsible for seeking educational opportunities and self-improvement for personal growth and development. Responsible for maintaining the appearance of the leasing office, community spaces and model units. Other functions, projects, and tasks as designated by the Community Manager. Must be willing to work weekends. Purchases and inventories office supplies and forms; monitors office equipment-maintenance contracts. Maintains the office area to keep it neat and tidy. Education and/or Experience: High School diploma or GED required. One to two years of residential property experience or a combination of education and experience in a related field. Job Knowledge, Core Competencies and Expectations: Anticipate needs and wants of managers by being prepared and organized while acting with a sense of urgency. Demonstrate appropriate analytical skills, attention to detail, organizational and project management skills. Have superior interpersonal skills as well as excellent ability to communicate orally and in writing. Knowledge of and ability to perform required role in emergency situations. Physical Requirements, Working Conditions and Other factors: Must be able to reach, bend, stoop, stand and lift to 40 pounds. Must be able to sit for prolonged periods of time. Moderate noise level in the work environment. #J-18808-Ljbffr