Functional Architect - D365

D365 F&O PIM Functional Architect

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

The D365 F&O PIM Functional Architect is responsible for designing, configuring, and supporting Product Information Management capabilities within Microsoft Dynamics 365 Finance & Operations (Supply Chain Management). This role partners closely with business stakeholders, solution architects, developers, and integration teams to ensure accurate, scalable, and compliant product data management across the enterprise.

The architect will lead functional design for product masters, variants, attributes, categories, lifecycle management, and integrations with upstream/downstream systems such as PLM, ERP extensions, eCommerce platforms, WMS Platforms and data hubs.

This role delivers value through the planning, design, and implementation of strategic, scalable, and responsive Dynamics 365 Finance & Operations (D365 F&O) solutions that drive business growth, expand market share, and strengthen brand equity and reputation. Your work will directly support New Balance's goal of becoming a Top 3 Global Athletic Brand.

Major responsibilities include:

• Leading requirements gathering workshops with business users (Merchandising, Product Management, Procurement, Supply Chain, Manufacturing).
• Translating business requirements into functional design documents (FDDs) and solution blueprints for D365 F&O PIM.
• Understanding and designing end-to-end product data models and defining product lifecycle processes.
• Configuring PIM-related modules and settings, supporting configuration of number sequences, workflows, and security roles related to product data.
• Collaborating with integration teams on interfaces with various internal and external applications and ensuring consistent product data flow across Procurement, Inventory management, Manufacturing, Sales and distribution.
• Supporting design of APIs, Data Management Framework (DMF), and Dual write scenarios (as applicable).
• Defining data governance rules for product creation, maintenance, and approval and supporting data migration from legacy systems.
• Partnering with the QA team to create functional test scripts, support defect triage and resolution.
• Validating PIM configurations prior to production deployment. Developing and delivering end-user training materials for product management processes.
• Assisting with continuous improvement and optimization of PIM processes.

Requirements for success include:

• 5+ years of experience implementing or supporting enterprise applications for large, global, multi-channel retailers, manufacturers; apparel or footwear industry experience preferred.
• 3+ years of hands-on experience implementing or enhancing D365 ERP solutions.
• Strong functional configuration expertise within the D365 PIM domain.
• Basic knowledge of X++ and D365 extensibility concepts (for collaboration with developers).
• Proven experience designing, evaluating, and implementing D365 extensions (UI, data, and behavioral), integrations, controls, and reporting solutions.
• Strong conceptual or working knowledge of Azure, Power Platform, Copilot, agentic capabilities, and D365 integration architectures.
• Experience with PTC Flex, Visionet Haute Logic, Visionet PartnerLinQ, o9, e2Open, EDI, Manhattan and eCommerce platforms are highly desirable.
• Advanced experience with Azure DevOps and Agile, Waterfall, and hybrid delivery methodologies.
• Deep understanding of the Microsoft ecosystem and retail/manufacturing industry trends.
• Excellent communication, critical thinking, problem solving, collaboration, and stakeholder management skills.
• Strong organizational, prioritization, time, and project management capabilities.
• Demonstrated accountability, confidentiality, and effective negotiation skills.
• Proven ability to identify implementation issues, perform root cause analysis, and deliver practical, business aligned solutions.

Boston, MA Headquarters - (NB) Only Pay Range: $138,500.00 - $173,000.00 - $207,500.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.