Shift Lead

Experience in shift leadership or supervisory roles in retail, food service, or hospitality, with the ability to coordinate team activities and delegate tasks effectively. Strong customer service and communication skills, including the ability to respond to guest concerns, support team members, and maintain a positive, inclusive atmosphere. Basic knowledge of cash handling, point-of-sale (POS) systems, and store opening/closing procedures, with attention to accuracy and accountability. Understanding of food safety, cleanliness, and quality control standards, with the ability to maintain a safe, orderly, and compliant work environment. Ability to work flexible hours, including late nights, weekends, and holidays, and to stand, move, and lift up to moderate weights for extended periods. Reliable, punctual, and detail-oriented, with strong problem-solving skills and the capacity to perform in a fast-paced setting. Prior experience in a bakery, café, or quick-service restaurant is helpful; high school diploma or equivalent preferred. #J-18808-Ljbffr Insomnia Cookies