Service Asset Manager

Company DescriptionBEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling. We offer the right solution for nearly every logistics challenge. As a family-owned company, BEUMER combines tradition with innovation. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!Job DescriptionThe Service Asset Manager is responsible for driving lifecycle planning, modernization strategy, and long-term value growth of the company’s installed base of intralogistics automation systems. This role serves as the central owner of asset data, lifecycle intelligence, and modernization planning, working cross-functionally with Service Directors, Service Operations, and Sales to ensure customers’ systems remain reliable, up-to-date, and aligned with evolving operational needs.The position plays a critical role in transforming installed base data into actionable service strategies, enabling proactive lifecycle management, modernization opportunities, and sustainable service revenue growth.Primary Objectives:Drive effective lifecycle planning for customer assets across the installed baseEnable installed base growth through modernization, upgrades, and replacement strategiesEnsure accurate, comprehensive visibility of assets and lifecycle status across the service organizationKey Responsibilities:Asset & Lifecycle ManagementMaintain and govern the asset registry and lifecycle database for all customer systems and equipmentEnsure asset data accuracy, completeness, and ongoing updates across the installed baseDefine and manage asset lifecycle stages, including commissioning, maturity, obsolescence, and end-of-lifeLifecycle Planning & Modernization StrategyDevelop multi-year lifecycle, modernization, and replacement plans for customer systemsIdentify aging, obsolete, or high-risk assets and propose mitigation or upgrade strategiesPartner with technical and service teams to define standard modernization and upgrade offeringsInstalled Base GrowthSupport the growth of service and modernization revenue by identifying opportunities within the installed baseCollaborate with Sales and Service Directors to align lifecycle plans with commercial strategiesProvide lifecycle insights and asset intelligence to support customer proposals and business casesCross-Functional CoordinationWork closely with Service Directors to align asset strategies with regional and customer-specific service plansCoordinate with the Service Operations Manager to ensure lifecycle strategies are operationally feasiblePartner with Sales to support customer engagement, forecasting, and pipeline development related to modernization and replacementReporting & AnalyticsDevelop dashboards and reports related to asset health, lifecycle status, and modernization pipelineTrack KPIs related to installed base coverage, lifecycle risk, and upgrade penetrationProvide regular updates and recommendations to the Senior Service ManagerCompensation range: $120,000.00 - $130,000.00 Annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.QualificationsRequired QualificationsBachelor’s degree in Engineering, Supply Chain, Business, or a related field (or equivalent experience).7+ years of experience in asset management, lifecycle management, obsolescence management and installed base management service management, within industrial automation, intralogistics, or related industriesStrong understanding of long-life industrial systems and service-based business modelsExperience working with asset databases, CMMS, ERP, or service management toolsPreferred QualificationsExperience in intralogistics automation (AS/RS, conveyors, sortation, AGVs/AMRs, warehouse control systems)Familiarity with modernization and retrofit strategies for industrial automation systemsExperience supporting service sales or installed base development initiativesKnowledge of lifecycle cost analysis and asset risk assessmentKey Skills & CompetenciesStrong analytical and data management skillsAbility to translate technical asset data into actionable business strategiesExcellent cross-functional collaboration and communication skillsCustomer-focused mindset with a proactive, long-term view of asset performanceComfortable working independently in a remote environmentAdditional InformationBEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees. Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.401(k) with Generous Match: Secure your financial future with our competitive retirement plan.Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance.Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.Equal Opportunity Statement: BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws - prohibits discrimination, harassment, and retaliation in all aspects of employment. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment and acknowledges BEUMER’S commitment to diversity and inclusion.SummaryType: Full-timeFunction: Customer ServiceExperience level: AssociateIndustry: Industrial Automation