Transportation Coordinator

Job Overview The Transportation Coordinator is a full-time position reporting to the Lead Transportation Supervisor and supports nightly campus transportation operations by serving as the primary coordination point for drivers, students, and the Department of Public Safety (DPS). This role provides real-time operational direction for Fixed Route Shuttle Service and Safety Escort Service, schedule coordination, and resolution of service issues, while ensuring safe, efficient, reliable service delivery. Pay Range $23.13 - $28.85 Employment Details Staff Level: S4 FLSA Status: Non-exempt Hours: Standard University business hours 6:30pm-2:30am Overnight shift. Hours may vary based on operational needs. Job Type: Full-time Responsibilities Responsible for active coordination of transportation services including Fixed Route and Safety Escort operations. Prioritizes incoming communications, responds to emergency and non-emergency calls, makes time-sensitive operational decisions, and resolves service disruptions to ensure continuity and efficiency of transportation services. Monitors daily transportation activity including driver routes, schedules, breaks, check-ins, vehicle usage, on-time performance, and video‑streaming systems. Identifies operational issues, delays, or irregularities and takes corrective action or escalates as needed. Performs administrative responsibilities including data entry, record maintenance, scheduling support, overtime/event coordination, documentation, equipment tracking, maintenance/service requests, and report preparation to support operational continuity. Other duties as assigned. Education and Experience Two‑year degree or similar transportation dispatch logistics. Skills and Knowledge Experience in transportation coordination, or a similar operations-based role preferred. Strong communication and customer service skills with the ability to remain calm in a fast-paced environment. Working knowledge of transportation operations, DOT regulations, and safety standards preferred. Proficiency in Microsoft Office (Word, Excel, Outlook). Strong attention to detail with the ability to learn and apply procedures quickly. Ability to work effectively in a team-oriented environment. Flexibility to work evenings, weekends, and special events as required. Multi-task in a high-volume, community and student service centered environment. Physical Requirements Not Applicable Tools & Equipment Not Applicable Application Instructions In addition to completing an online application, please attach a resume and cover letter. EEO Statement Syracuse University is an equal‑opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected under applicable law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. #J-18808-Ljbffr