Food Runner

Job Description

Job Description

Position Summary:

At Triple Shift Entertainment we’re proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Food Runner follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.

The Food Runner will deliver food orders from the kitchen to customers tables or venue bowling lanes rapidly and accurately. Typically serves as a point of contact between Front of House and Back of House staff.

Responsibilities:

• Show your Excellence by obtaining and maintaining a working knowledge of all food menus including any carryout and catering menus.
• Assure guests have everything they need on the tables after delivery of food.
• Place food servings on plates or trays according to orders or instructions
• Examine trays to ensure that they contain required items.
• Load trays with accessories, such as eating utensils, napkins, or condiments.
• Remove trays and stack dishes for return to kitchen after meals are finished.
• Own It. Stock service stations with items like ice, napkins, or straws.
• Communicate effectively and courteously using Spirit with guests, and co-workers.
• Respect. Assist all servers, bartenders, and managers with carrying plates.
• Promote an atmosphere of teamwork by assisting co-workers.
• Washes glassware as necessary
• Makes coffee as necessary.
• Aids moving and installing kegs of beer.
• Answer questions from customers and refill drinks as needed.
• Communicates customer concerns and complaints to manager on duty
• Courage to take on other duties as assigned.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.

Requirements

• Able to understand and follow directions.
• Can understand and meet restaurant standards for health, safety, and Excellence
• Courage to remain alert and focused in an environment that is noisy and fast-paced.
• Show Spirit when being able to work effectively with BOH and FOH staff.
• Own It. Detail-oriented and thorough.
• Ability to move at least 40 pounds.
• Excellent time management and the ability to prioritize tasks.

401k Information:

You will be eligible to begin contributing to a 401(k) on the first of the month following your first 90 days of service and if you meet the minimum hours criteria. The minimum criteria for employee eligibility are 1) employees must be 21 years of age or older and 2) must work 250 hours in 90 days or an average of 1,000 hours in one year. Triple Shift Entertainment will match qualified 401(k) contributions as follows: $1 for $1 for the first 3% and $0.50 for $1 on the next 2% on what employee contributes to their 401(k) and you are considered fully vested immediately.

Benefits:

Please copy and paste the links below into your browser to view information on benefits offered to eligible employees-

Employee Premiums link - Employee Premiums
Benefits Guide 2025 link - Benefits Guide 2025