Logistics Operations Specialist

Logistics Operations Specialist

ContainerPort Group, a World Group company, is currently looking for motivated, process-oriented people to join our team as a Logistics Operations Specialist at one of our office locations: Newark, NJ; Long Beach, CA; Savannah, GA; Memphis, TN; Norfolk, VA, Houston, TX or Dallas, TX.

The Logistics Operations Specialist is responsible for the execution of customer's transportation and drayage activity by scheduling shipments, assigning carriers, and monitoring the execution while ensuring an excellent experience to both shippers and carriers.

Duties and Responsibilities:

• Manage relationships with existing carriers.
• Assist with other pricing and carrier capacity related objectives.
• Book and dispatch orders with carriers, assisting to prepare carriers for daily load execution.
• Track status of loads, manage container milestones, and minimize accessorial charges.
• Ensure customer freight is picked up and delivered on-time, collaborating with shippers, carriers, and dispatchers to manage scheduled pickups and drop-offs.
• Maintain accuracy of all TMS data including keeping accurate records of relevant freight movement activities, entering updates and key events, and maintaining carrier profiles
• Provide customers with visibility through innovative analysis and reporting.
• Leverage operational data to Identify optimization opportunities for customers through decreased transit times and/or reduced cost.
• Manage billing and invoice exceptions as needed. Meeting defined timelines for invoice processing.
• Responsible for managing operational variances, complexities, and constraints between carrier and shipping locations.
• Understand, capture and communicate business issues, challenges and requirements.
• Clearly understand the goals, policies, and procedures of each customer.
• Participate in new customer implementations and solution identification discussions.
• Evaluate solutions and perform analysis of identified options.

Education and Experience:

• High School Diploma or GED required.
• Bachelor's degree in Transportation, Logistics Management, Business Administration, or similar (or 2 years applicable job experience)
• Demonstrated experience in logistics coordination, analysis and problem solving.
• Ability to recognize opportunities for process improvement.
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite and Outlook

Physical Requirements:

• The person in this position frequently communicates with external contacts and other employees. Must be able to exchange accurate information in these situations.
• Must be able to remain in a stationary position for extended periods of time.
• Must be able to constantly operate a computer and other office equipment.

Benefits/Perks:

• Competitive compensation
• Comprehensive Benefits package:
• Medical, Prescription, Dental, Vision
• Life, AD&D, & Disability insurance
• Employee Assistance Program
• Financial planning
• 401(k) plan with up to 6% company match
• Paid Time Off
• Flexible work arrangements
• Internal Mobility & professional development opportunities
• Tuition assistance
• Bonus Eligibility

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

ContainerPort Group