Retail Assistant General Manager

Job Description

Job Description

At Cannabis & Glass, we're passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. As the largest recreational dispensary chain in Eastern Washington and Oregon — with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario — we take pride in offering the region's best cannabis prices and widest selection.

Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast-changing environments.

As a Retail Assistant General Manager (AGM) , you'll play a pivotal leadership role in a fast-growing cannabis retail organization that's setting the new standard for professionalism and performance in the industry.

This is a hands-on leadership position designed to prepare you for future General Manager responsibilities through direct mentorship, operational training, and leadership development. You'll partner closely with the GM to drive store performance, coach high-performing teams, and deliver exceptional customer experiences every day.

If you're a driven, adaptable, and people-focused leader who thrives in high-volume environments, this role offers a rare opportunity to grow your career with one of the most respected cannabis retail operators in the country .

• Support the General Manager in all aspects of daily store operations, including scheduling, compliance, and sales execution.

• Serve as acting GM during absences—leading daily briefings, coaching staff, and maintaining operational standards.

• Oversee cash and inventory controls, ensuring accuracy, safety, and compliance with company SOPs and state regulations.

• Drive visual merchandising, online/kiosk menu accuracy, and in-store promotions that delight customers.

• Coach and develop team members through daily feedback, performance management, and leadership mentoring.

• Collaborate with corporate partners in HR, marketing, and procurement to optimize store performance.

• Handle escalated customer concerns and uphold the highest standards of service excellence.

• A confident and accountable retail leader with a strong work ethic and high attention to detail.

• Competitive and performance-driven, motivated by achieving measurable results.

• Adaptable and tech-savvy, with a mindset for continuous improvement and operational efficiency.

• A coach and mentor who leads by example and inspires others to perform at their best.

• Calm under pressure, with excellent judgment and problem-solving skills in dynamic environments .

Our company was built on the values of Integrity, Accountability, Dependability, Competitiveness, Meritocracy, Innovation, Efficiency, Adaptability, Teamwork, and Commitment to Excellence .

You'll be part of a mission-driven team that:

• Puts customers first — building relationships that go beyond transactions.

• Rewards performance — empowering ambitious leaders to grow quickly.

• Embraces innovation — using data and technology to streamline operations.

• Strives for excellence — setting the standard for legal cannabis retail.

Benefits and Compensation:

• Pay range between $50,000-$55,000 annually
• Bonus incentives programs
• Employee discount includes 50% off smokable cannabis products
• Health, Dental and Vision insurance
• Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

Why Cannabis & Glass

At Cannabis & Glass, great teams are built on trust, initiative, and follow-through. We invest deeply in our people — providing mentorship, on-the-job training, and real opportunities for advancement across multiple sectors of the cannabis industry.

You'll be part of a high-performing culture that values precision, reliability, and continuous improvement — where every shift is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.

If you're driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Cannabis & Glass.