Support Specialist — SaaS Helpdesk for Healthcare Pros
MedBridge
A dynamic software company is seeking an enthusiastic Support Specialist to enhance customer experiences and provide technical support. This role involves managing inquiries from users and enterprise clients, collaborating with internal teams, and delivering solutions to ensure satisfaction. Preferred qualifications include 1-3 years of experience in customer service, particularly in SaaS, alongside excellent communication skills and adaptability. The compensation range is competitive, and the work environment emphasizes collaboration and expertise. #J-18808-Ljbffr Medbridge
- TeamBuilder in the healthcare SaaS space seeks an early-career Customer Support Representative who helps customers maximize the value of our platform. You will join the customer success team, respond to 20+ tickets daily, guide users through features, and collaborate with...SuggestedRemote job
- PracticeTek, a leading retail-healthcare tech provider in North America, seeks a detail-oriented Customer Support Specialist to join our HealthTech team. You will troubleshoot, resolve... ...while delivering superior service to our SaaS customers in healthcare settings. Ideal...Suggested
- A leading SaaS provider is looking for a Customer Support Representative to join their remote team. This role involves troubleshooting and resolving customer issues, maintaining records, and contributing to product improvements. Candidates should have customer service experience...SuggestedRemote job
$65k - $75k
...Role: Information Technology Support Specialist Location: Manhattan, New York Salary: $65,... ...across users, devices, Microsoft 365, SaaS applications and internal systems.... ...~2+ years of experience in IT Support, Helpdesk, Desktop Support, Service Desk or End User...SuggestedFull timeWork at office- Net Health, a leading SaaS provider in healthcare, seeks a product application support specialist to assist customers with the company’s software. You will analyze issues, recommend fixes, and guide clients to effective resolutions. Responsibilities include troubleshooting...SuggestedRemote jobWork at office
- A leading healthcare technology company is seeking a Clinical Technical Support Specialist to assist customers with software inquiries. This role requires 3+ years of customer-facing experience and a clinical background in healthcare. Key responsibilities include responding...Remote job
- Meshy is seeking a remote Billing and Subscription Support Specialist to join our US East-aligned support window. You will handle billing issues... ...SOPs, and develop self-serve help content. Strong English, SaaS billing experience, and Intercom familiarity are essential....Remote job
$52k - $55k
...the team shaping the future of healthcare! Medbridge is a dynamic... ...the overall cost of care. Our Support team is growing and looking for an enthusiastic Support Specialist to join us! We hire in the following... ...experience, preferably in SaaS. Exceptional skills in...Private practice- Donorbox is seeking a Customer Support Specialist to join the Trial to Hire program in a fully remote role serving Latin America. You will respond... ...Zendesk experience, strong analytical and communication skills, and a familiarity with SaaS products. #J-18808-Ljbffr DonorboxRemote job
$35k - $55k
PracticeTek is searching for a Customer Support Payment Specialist to manage TopsPay Premier accounts and lead client onboarding. In this remote... ...The ideal candidate will have experience in orthodontics and SaaS platforms, with strong documentation skills. Employees...Remote job- Henry Ford Health is seeking an IT help desk specialist to provide technical support for desktops, laptops, virtual machines, medical devices, and Epic... ..., and IM support, with occasional onsite coverage. Healthcare IT experience is highly valued and attendance guidelines...Remote job
$30 per hour
...Join Our Team? At New York Cancer & Blood Specialists (NYCBS) , we are dedicated to making a... ...expert oncologists, hematologists, and healthcare professionals work together to provide... ...impact! Job Description: IT Support Specialist - Service Desk & Field Support...Temporary workLocal areaRemote workMonday to Friday- ...leading Foodcare platform in the U.S., delivering nutrition-driven healthcare at scale through a national network of Registered Dietitians.... ...Happen, and One Team values. We are seeking a remote customer support professional to provide empathetic, efficient live assistance,...Remote work
$50k - $60k
...connecting life’s most important data in the healthcare and emergency response community. We... ...world‑class implementation and support is unsurpassed. Based in Eagan, Minn., ImageTrend... ...simultaneously. The Application Support Specialist I position plays a key role in providing...Full timeWork experience placementImmediate startRemote workFlexible hours$75k - $85k
...more equitable and effective. What You Will Do As a Product Support Specialist, you’ll be the go-to person for helping our clients with any... ...startup environments. Qualifications: Experience supporting SaaS products (required). Excellent customer service/communications...Remote work- ...ABOUT THE PRODUCT SUPPORT SPECIALIST ROLE: WIN is looking for Product Support Specialists to provide exceptional support to users of our cloud... ...years of experience in Product Support, Application Support, SaaS Support, Technical Support, or a similar role supporting...Remote workShift work
- ...About Vitalize Our Vision: Unlock Healthcare's Full Capacity Hospitals run on three things... ...About The Role: This is Vitalize’s first support role dedicated to expanding our support... ...offerings to Eastern time. As a Product Support Specialist at Vitalize, you will play a key role in...Work at officeFlexible hours
$18.54 - $25.75 per hour
...AdvancedHEALTH is seeking a Customer Service Representative to provide support to health plan members and ensure they receive essential healthcare information. This remote position in the USA involves maintaining a customer-oriented approach, managing inquiries, and facilitating...Hourly payRemote work- ..., data / spend analysis, and reporting. These individuals will support the broader Procurement team in their negotiating and contracting... ...or individually Acting as a member of a centralized helpdesk for user inquiries Key Tasks Assist on the communication...WorldwideShift work
- ...Job Description Job Description The Specialist, Multimedia provides users of the client with reliable... ...and event spaces General AV Meeting Room Support Quick response to emergency / ad-hoc requests from the Helpdesk Ensure conference spaces are presentable and...
- ...Are you looking to make a meaningful impact in a world-class healthcare environment? HudMedUSA is seeking reliable, detail-oriented... ...our Sterile Processing Department (SPD) team. As an SPD Support Specialist, you will play a crucial role behind the scenes, ensuring our...Local areaShift workNight shift
- SmithRx in Lehi, UT is seeking a dedicated Call Center Associate to deliver world-class member experiences for pharmacy benefits. You will handle inbound/outbound calls, educate members about their benefits, and document interactions with care and accuracy. The role requires...Rotating shift
- Everise is seeking a remote Customer Care Associate to handle inbound calls about healthcare benefits. You will provide compassionate support, guide customers through benefits information, and aim for one-call resolutions while meeting performance metrics. The role supports...Remote jobWork from homeWeekend work
- To support a federal mission focused on healthcare and benefits for service members, the full-time remote Program Support Specialist will provide day-to-day program, administrative, and operational support to program leadership and various analysts while managing action...Full timeWork at officeRemote work
- ...Representative to greet patients, manage registrations, and coordinate scheduling with a focus on excellent customer service in a fast paced healthcare environment. The role involves handling payments, verifications, and coordinating with clinical staff to ensure smooth patient...
$15 - $25 per hour
A collaborative solutions provider is seeking a Healthcare Customer Service Representative to deliver exceptional support to clients in a remote setting. Candidates should possess a High School Diploma/GED, strong communication and customer service skills, and a reliable...Remote jobHourly payFull time- Partner Company, a remote-first digital healthcare provider, is seeking a customer support specialist to respond to member inquiries via email, live chat, and phone, and to manage a high-volume support queue. You will collaborate with internal teams for specialized issue...Remote jobFlexible hours
- Baxter is seeking a Customer Outreach Specialist to provide exceptional service and manage communications between the organization and its patients. This role is part of the Customer Experience team and emphasizes a patient-centric approach. Based in a remote setting,...Remote job
- First Due is seeking a Customer Support Representative to provide assistance to fire and EMS agencies in the U.S. This remote position requires 1-3 years of experience in customer service or technical support. Responsibilities include managing support inquiries, troubleshooting...Remote job
- ...accurate records. The ideal candidate must possess excellent communication skills, be customer-centric, and demonstrate problem-solving abilities. The position offers a competitive hourly wage along with comprehensive training and ongoing support. #J-18808-Ljbffr MaziCToolsRemote jobHourly payPart timeWork from home
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