Dental Office Assistant

Dental Receptionist – Full Time (Mon‑Thu and alternating Fri, 8:00‑5:00) + Salary range $22‑$25/hr + Benefits! Main Street Dentistry is looking for a Dental Receptionist to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team‑building culture. As a Dental Receptionist you’ll work in an environment that encourages learning, team cohesion, and puts patients first. We are hard‑working and motivated and expect the same dedication from our front‑office team. More About The Role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front‑office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verify benefits, and explain coverage Post insurance and patient payments and process accounts receivable Review treatment‑plan fees and payment options with patients Partner with providers and the team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front‑loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential Access to on‑demand Daily Pay About Main Street Dentistry Main Street Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a 7‑person team that thrives on collaboration, communication, and community Beautiful practice with state‑of‑the‑art technology located in a great area Welcoming and positive work environment Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment Excellent communication and organizational skills Access to the minimum PHI necessary for performing job‑related functions; regular HIPAA training will be required, and the individual must protect PHI and maintain data safeguards Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in‑person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions Who is Heartland Dental? Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr