Receptionist (PT) - Tender Paws Animal Hospital

Receptionist Position at Tender Paws Animal Hospital

Tender Paws Animal Hospital, serving the Conroe community since 2003, offers a comprehensive medical home where we treat our patients like our own. The long-standing trust we have built is reflected in our excellent 4.7-star Google rating. We focus exclusively on small animal medicine, dedicated to providing high-quality care that ranges from preventative wellness to emergency procedures. We invite you to join a dedicated group of teammates committed to helping you do your best work every day in a supportive and medically advanced environment. We understand that true success in veterinary medicine requires continuous professional growth and solid support. While joining Tender Paws Animal Hospital, you become part of a network that actively fosters a culture of learning and advancement. We ensure that veterinarians have access to internal specialty consultations and resources to broaden your clinical knowledge. For all our teammates, robust programs are in place to help you achieve your long-term career goals, whether that means becoming a credentialed technician, moving into leadership, or pursuing advanced educational opportunities. Your clinical skills will be utilized across a wide spectrum of complex medical cases. Tender Paws offers full-service veterinary care including Wellness and Prevention, Testing and Diagnostics, Advanced Care, and a strong focus on Surgical Procedures and Urgent Care. To ensure our patients receive the highest standard of care, we maintain strong working partnerships for specialty consultation and referrals with leaders like Texas A&M University, Blue Pearl Specialty & Emergency Pet Hospital, and Gulf Coast Veterinary Specialists. These relationships guarantee that you always have immediate access to high-level specialist support when managing challenging cases. Conroe, TX offers a vibrant setting where you can truly connect with the community you serve. Situated just north of Houston, Conroe is known for its blend of small-town charm and modern amenities. By joining our team here, you position yourself in a growing area where pet ownership is valued, allowing you to build lasting relationships with clients and their beloved companions. Conroe provides an excellent balance of professional opportunity and quality of life, giving you the chance to succeed both personally and professionally.

Job Description

At Tender Paws Animal Hospital, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Tender Paws Animal Hospital recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.