Patient Access Representative - Rockford, Evenings

Trinity Health PositionEmployment Type: Part timeShift: Evening ShiftSchedule: 26 hours per week, EveningsWeek 1: Monday 3p-9p, Wednesday 3p-9p, Thursday 3p-9p, Saturday 2p-10pWeek 2: Sunday 3p-11p, Monday 3p-9p, Wednesday 3p-9p, Thursday 3p-9pWeek 3: Monday 3p-9p, Wednesday 3p-9p, Thursday 3p-11:30p, Friday 3p-9pTraining: The first two weeks of training are M-F, 8a-430pm must be able to attend this*Why You'll Love Working at Trinity Health:A great team that supports one another like familyDay-one benefits including medical, dental, vision, and 403B retirement, and even pet insurance!Generous PTO, paid holidays, and a Colleague Referral ProgramTuition reimbursement and student loan forgiveness optionsCareer growth opportunities across 21 states with Trinity HealthWhat you will do:Provide patient focused customer service.Perform outpatient & / or inpatient registration & insurance verification functions;Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.Provide general information to hospital users, patients, families & physician officesWhat you will need:1 year customer service experience, requiredHS Diploma or equivalent requiredData entry skills (50 to 60 keystrokes per minute)Basic computer skillsHFMA CRCR or NAHAM CHAA required within one (1) year of hire.Excellent communication skills (verbal and written).Interpersonal skills to work with internal and external customers.Accuracy and attentiveness to detail and time management skills.Nice to have:Medical terminologyKnowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizationsOur CommitmentRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.