Print/Mail/Scan Production Associate - Minneapolis, MN

Job Posting

City Minneapolis State/Province Minnesota Country United States Working time Full-time Job Level Individual Contributor Job Type Experienced Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 34,740 Annual Base Salary Maximum 69,480 Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

Operate and troubleshoot high-volume and digital printing equipment and finishing tools (e.g., inserters, laminators, binders). Coordinate and execute advanced mailroom tasks including sorting, tracking, and distribution. Serve as primary contact for customer requests, job intake, and status updates. Perform advanced file handling (format conversion, data merging, scanning, archiving). Maintain inventory and supply levels, conduct meter reads, and ensure billing accuracy. Train and support junior team members or cover for other sites during absences. Participate in workflow optimization and continuous improvement initiatives. Ensure adherence to Service Level Agreements (SLAs), security policies, and safety standards.

• Strong technical proficiency with Microsoft Office, print production software, and scanning tools.
• Ability to troubleshoot equipment and escalate issues when necessary.
• Excellent organizational, communication, and multitasking skills.
• Detail-oriented with the ability to meet tight deadlines and quality standards.
• Capable of lifting up to 50 lbs, and standing/walking for extended periods.
• Valid driver's license and ability to travel between sites (where applicable).

• High School Diploma or equivalent required; post-secondary technical training preferred.
• 13 years of experience in a customer-facing, print/mail production or service delivery environment.
• Experience with workflow improvement and digital systems is a plus.