Specialist Benefits Operations

Overview The role supports benefits administration, employee service experience, endure compliance, process controls and data quality under the direction of the Manager, Benefits Compliance & Analytics. Executes routine benefit transactions, reporting, reconcile, troubleshoot, research and resolveissues; This role will support retirement and health and welfare administration, backup support for leave and accommodation administration. Responsibilities Health & Welfare Benefits Administration Support routine health and welfare benefits administration, including transaction processing, testing and validation of enrollment and eligibility changes. Validate HRIS, payroll, vendor and file-feed data; research and resolve discrepancies and execute required data updates. Retirement & File-Feed Support Support 401(k) and Health & Welfare file-feed processes and reconciliations as backup to the Manager, Benefits Compliance & Analytics. Support 401(k) administration and accounting/compliance activities, including data preparation and reconciliation as assigned. Reporting, Compliance & Data Quality Prepare routine benefits reports; identify issues and trends and escalation systemic concerns to the Manager, Benefits Compliance & Analytics. Support government filings and compliance activities by preparing supporting data and serving as backup to the Manager. Support annual HRIS benefits configuration through testing and transaction validation for open enrollment and other plan changes. Audit benefit and payroll data for accuracy and coordinate resolution of eligibility, enrollment, deduction and participation discrepancies. Financial & Operational Support Support financial reporting through invoice and billing support, transaction reconciliation and documentation for audits. Identify opportunities to improve benefits processes, data quality and employee service and partner with the Manager on implementation. Provide operational input for benefits program design and vendor selection/RFP activities as requested. Employee Programs, Communications & Cross-Training Support annual enrollment processes, employee inquiries/documentation, benefits education, benefits events, wellness activities and communications as needed. Support workplace/wellness spaces and related benefits initiatives as needed. Cross-train to provide backup support for Leave of Absence, FMLA/ADA and accommodation administration. Perform other responsibilities as assigned. Qualifications Bachelor’s degree in Human Resources, Business Administration, Finance, Accounting or related field preferred, or equivalent experience. 2+ years of experience in employee benefits compliance and administration. Working knowledge of employee benefit regulations, including FMLA, ADA, COBRA, ERISA, HIPAA and PPACA. Strong attention to detail, critical thinking, analytical and problem‑solving skills. Strong written and verbal communication skills and a customer-service mindset. Highly proficient in Microsoft Office applications, particularly Excel, Word and PowerPoint. Competencies Optimizes Work Processes Ensures Accountability Collaborates Effective communicates and organizational skills Instills Trust Manages Ambiguity and competing priorities concurrently Nimble Learning Critical Thinking Detail Oriented Working Conditions/Environment Works in a normal office environment where the employee is regularly required to speak, see, hear, sit, stand, talk, type, walk and bend while moving about the facility. The noise level in the office is quiet. Occasional travel to plants or meetings may be required based on role responsibilities. #J-18808-Ljbffr The Marzetti Company