Asset Protection Security Guard, Westfield Valley Fair - Full Time

Job OverviewBe part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company's bottom line. The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft.Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.Some additional benefits we offer include:Merchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance Program with mental health counseling and legal/financial adviceWhat You Will DoGreet customers when they enter the store or a department within a storeUse two-way communication devices to maintain contact with Asset Protection Detectives and ManagementRemain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activityMaintain strict compliance with company policies regarding apprehensions, searches and evidence preservationHandle proprietary, sensitive, and confidential informationFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communitiesSkills You Will NeedCommunication: Comfortable communicating with customersAdaptability: Able to adapt quickly to changing prioritiesTeamwork: Enjoy working as part of a team, as well as independentlyTechnology: Comfortable with two-way communication devicesInterpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.Who You AreFlexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctualityA resourceful self-starter who can adapt quickly to changing prioritiesAbility to communicate and share information with diverse groups of customers and peersEnjoy working as part of a team, as well as independentlyMust be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in EnglishObtain and maintain required licenses, trainings, and certificationsEssential Physical Requirements You Will PerformWalking and standing for majority of your shiftHearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focusOccasional stooping, kneeling, crouching, and reaching above eye levelLifting and moving items up to 30 poundsAbout UsThis is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. Macy's